Small Business Renewal center

Small Business (1 to 100)

Your single source for renewals, quotes and maintenance

We have streamlined the renewal process by including all the resources you need in one place, with the added benefit of being paperless. Here is a quick reference training guide, if you need assistance. 

Just follow these three easy steps:

Step 1: Review and suggest
Our Small group online renewal tool helps you decide if your clients should stay with their plan or move to a new one. You can create a new quote from our portfolio of ACA-compliant plans.

Step 2: Take action
If a client renews with their current plan, you just instruct them to pay their bill. If your client wants to make a change, use the Small group online renewal tool to submit the request.

Step 3: Complete open enrollment
Use Employer Connection to complete your member level changes.

Online tool availability

View the schedule below to find out when you can manage your clients' renewal and enrollment (dates subject to change).

Renewal Period Download 60-day renewal kits from Shield Renewals 60-day renewal notice mailed to Group Administrator (Employer) Make group-level changes using Online Renewal
October 2023 July 10, 2023 July 28, 2023 July 14, 2023
November 2023 July 10, 2023 August 28, 2023 July 14, 2023
December 2023 August 28, 2023 September 27, 2023 August 31, 2023
January 2024 October 13, 2023 November 2, 2023 October 18, 2023
February 2024 November 9, 2023 December 3, 2023 November 14, 2023
March 2024 November 9, 2023 January 1, 2024 November 14, 2023
April 2024 January 11, 2024 February 1, 2024 January 16, 2024
May 2024 January 11, 2024 March 2, 2024 January 16, 2024
June 2024 January 11, 2024 April 2, 2024 February 16, 2024
July 2024 April 11, 2024 May 2, 2024 April 16, 2024
August 2024 April 11, 2024 June 2, 2024 April 16, 2024
September 2024 Aprill 11, 2024 July 3, 2024 May 13, 2024
October 2024 July 15, 2024 August 2, 2024 TBD
November 2024 July 15, 2024 September2, 2024 TBD
December 2024 August 27, 2024 October 2, 2024 TBD

*Due to high volumes, please allow at least 24 hours for renewal kits to load in Shield Renewals. 

Member-level changes on Employer Connection can be accessed 60 days prior to a group's renewal period. For example, if the renewal period is December 1, then member-level changes can be made on Employer Connection on October 1.

Quick links

Broker alerts  
View the last updates on relevant information about our products, policies and procedures.

Shield renewals  
View your clients' renewal packets and retrieve group contracts. 

Online client list  
View, download, and sort your clients by renewal month.

Employer connection  
Manage your clients' member-level open enrollment selections.

Group change request  
Visit this page to download form to change your group's company information, contacts, group elections, or plans. This form also enables you to make ownership or acquisition changes for your group.

Order pre-enrollment materials  
Order digital open enrollment materials or access support resources (i.e. FAQs and tutorials).

Small business service support  
Know when to turn to Producer Services vs. your designated Account Executive.

Contact us  
Contact information for the departments you and your clients interact with at Blue Shield. 

© California Physicians' Service DBA Blue Shield of California 1999-2024. All rights reserved. California Physicians’ Service DBA Blue Shield of California is an independent member of the Blue Shield Association. Health insurance products are offered by Blue Shield of California Life & Health Insurance Company. Health plans are offered by Blue Shield of California.