Small Business Renewal center

Small Business (1 to 100)


Thank you for attending the EET renewals webinar! In case you missed it or would like a review of the webinar access the recording now.

The SGOR tool for managing group-level changes is being replaced with our Salesforce-enabled Employer Enrollment Tool (EET), providing a seamless broker experience with Blue Shield for managing small business group enrollments and renewals, and member benefits.

For more EET Renewals resources visit the Employer Enrollment Tool resource page.

EET Renewals will be available for your November renewing groups and beyond. Please reference the table below for monthly renewal timing. 



Your single source for renewals, quotes and maintenance

Renew your groups by following these three easy steps:

Step 1: View your group’s plan(s) and premium
Review group(s) renewal information packets/microsites from Blue Shield through Shield Renewals.

Step 2: Review options
“Shop & Enroll” using the online renewal tool to help decide which clients should stay with their plan or move to a new one. If your client renews in their current plan(s), instruct them to pay their bill, and recertify when required as a small business.

Step 3: Make changes and complete open enrollment
If your client wants to make a change, submit the request and finalize your renewal and enrollment.

Online tool availability

View the schedule below to find out when you can manage your clients' renewal and enrollment (dates subject to change).

Renewal Period Download 60-day renewal kits from Shield Renewals* 60-day renewal notice mailed to Group Administrator (Employer) Make group-level changes using Online Renewal
June 2024 January 11, 2024 April 2, 2024 February 16, 2024
July 2024 April 8, 2024 April 25, 2024 April 11, 2024
August 2024 April 8, 2024 May 23, 2024 April 11, 2024
September 2024 April 8, 2024 June 25, 2024 April 11, 2024
October 2024 July 15, 2024 July 26, 2024 July 16, 2024
For below schedule, group and member level changes can be made using the Employer Enrollment Tool Renewals
November 2024 July 30, 2024 August 26, 2024 August 1, 2024
December 2024 August 27, 2024 September 27, 2024 September 2, 2024

*Due to high volumes, please allow at least 24 hours for renewal kits to load in Shield Renewals. 

Member-level changes on Employer Connection can be accessed 60 days prior to a group's renewal period. For example, if the renewal period is December 1, then member-level changes can be made on Employer Connection on October 1.

Quick links

EET Renewal resources  
View all resources needed to easily manage your renewals using the Employer Enrollment Renewals tool.

Broker alerts  
View the last updates on relevant information about our products, policies and procedures.

Shield renewals  
View your clients' renewal packets and retrieve group contracts. 

Online client list  
View, download, and sort your clients by renewal month.

Employer connection  
Manage your clients' member-level open enrollment selections.

Group change request  
Visit this page to download form to change your group's company information, contacts, group elections, or plans. This form also enables you to make ownership or acquisition changes for your group.

Order pre-enrollment materials  
Order digital open enrollment materials or access support resources (i.e. FAQs and tutorials).

Small business service support  
Know when to turn to Producer Services vs. your designated Account Executive.

Contact us  
Contact information for the departments you and your clients interact with at Blue Shield.

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