November 15, 2022 - The Blue Shield Coordinated Choice (HMO) plan and all Blue Shield Promise Cal MediConnect (CMC) plans end December 31, 2022. On January 1, 2023, those members will automatically transition into an existing Blue Shield Medicare Advantage Prescription Drug Plan or, in Los Angeles and San Diego Counties only, into a Dual Eligible Special Needs Plan (D-SNP). The materials below explain these plan closures and transitions, plus provide general information about D-SNPs.
View frequently asked questions (PDF, 1 MB)
Access 2023 plan closures and transitions presentation (PDF, 3 MB)
November 1, 2022 – The Department of Health Care Services (DHCS) requested that we remind all providers to avoid balance billing. Please read the attached communication from DHCS.
View reminder (PDF, 116 KB)
September 16, 2022 – We recently made changes to the Provider Connection website that enable you to easily attest to the accuracy of your organization’s provider directory information online and update your data when needed. These changes will make it simpler to comply with federal and state mandates, including the 2021 Consolidated Appropriations Act (CAA).
Read frequently asked questions (PDF, 1 MB)
September 15, 2022 – The Department of Health Care Services recently posted several bulletins and alerts, with information to improve the quality and cost-effectiveness of prescribing and dispensing practices for Medi-Cal recipients. For your convenience, we’ve created a brief summary.
View summary (PDF, 241 KB)
July 15, 2022 – The Department of Health Care Services recently announced that the deadline for submitting the Medi-Cal Rx Electronic Claims Agreement has been extended to July 31, 2022.
View summary (PDF, 191 KB)
July 13, 2022 – The Department of Health Care Services recently announced its decision to postpone the reinstatement of reject code 80. Reject code 88 will still be implemented as planned.
July 11, 2022 – As part of the CalAIM initiative, on January 1, 2022, Blue Shield of California Promise Health Plan took full responsibility for major organ transplant services for adult and non-California Children’s Services eligible pediatric transplant recipients and donors. Kidney transplants are not included in the major organ transplant category.
Read the fact sheet (PDF, 121 KB)
July 8, 2022 – The Department of Health Care Services recently announced the reinstatement of reject codes 80 - Diagnosis Code Submitted Does Not Meet Drug Coverage Criteria, and 88 - Drug Utilization Review Reject Error, effective July 22, 2022.
View summary (PDF, 83 KB)
June 2, 2022 – Have you heard about the Due Date Plus app, available for download from the App Store and Google Play? We invite you to share information about the app with members in Los Angeles and San Diego counties who are new parents.
Read about the app (PDF, 334 KB)
June 1, 2022 – Medi-Cal Drug Utilization Review (DUR) articles were posted during the past few months by the Department of Health Care Services, with information to improve the quality and cost-effectiveness of prescribing and dispensing practices for Medi-Cal recipients.
View summary (PDF, 83 KB)
May 10, 2022 – Blue Shield of California Promise Health Plan recently reminded directly contracted providers in the primary care specialties that they need no prior authorization to refer Blue Shield Promise Medi-Cal members to network specialists for consultations. Following a consultation, if specialty treatment is recommended, it is necessary to check Blue Shield Promise’s prior authorization list, available on this website, to determine whether a prior authorization is needed for covered treatment.
Review notice (PDF, 31 KB)
December 7, 2021 - The drug formularies on the Blue Shield of California Promise Health Plan website have been updated to reflect medications currently covered by Medi-Cal and Cal MediConnect. For your convenience, we’ve provided summaries of changes that were made during the past few months.
See formulary changes
December 6, 2021 - When CMC sunsets at the end of 2022, Blue Shield Promise members will be transferred to D-SNPs. View this recorded webinar to learn more.
Recorded webinar (25 min)
November 16, 2021 - Medi-Cal Drug Utilization Review (DUR) articles and alerts were posted during the past few months by the Department of Health Care Services, with information to improve the quality and cost-effectiveness of prescribing and dispensing practices for Medi-Cal recipients.
View summary (PDF, 76 KB)
October 20, 2021 - In accordance with Medi-Cal billing and reimbursement guidelines, since January 1, 2021, Blue Shield of California Promise Health Plan has been following the Medi-Cal guidelines regarding sales tax for incontinence, medical supplies, and durable medical equipment (DME). For your reference and convenience, we have excerpted relevant information below from the Medi-Cal Provider manuals in the attached document.
Read sales tax reminder (PDF, 88KB)
October 14, 2021 - L.A. Care has partnered with Blue Shield of California Promise Health Plan and other managed care plans to create a tip sheet to help providers improve their Healthcare Effectiveness Data and Information Set (HEDIS®) rates. The document lists best practices for ensuring timeliness of care and accurate documentation of postpartum services.
View Postpartum HEDIS Tip Sheet (PDF, 162KB)
October 14, 2021 - L.A. Care has partnered with Blue Shield of California Promise Health Plan and other managed care plans to create a tip sheet to help providers improve their Healthcare Effectiveness Data and Information Set (HEDIS®) rates. The document lists best practices for ensuring timeliness of care and accurate documentation of prenatal services.
View Prenatal HEDIS Tip Sheet (PDF, 193KB)
October 12, 2021 - We’ve updated the Claims pages on the Provider Connection website to make it easier to find claims and view more of them at once. Log in and visit the Check claim status landing page to take a tour!
Go to Check claim status
October 4, 2021 - The Provider Information & Enrollment team for Blue Shield of California Promise Health Plan is now available to assist you between the hours of 6 a.m. and 6:30 p.m., Monday through Friday, at (877) 912-1013. After hours and during the weekend, our automated system will receive your calls and offer guidance. Please do not hesitate to reach out if you need assistance.
September 27, 2021 - The drug formularies on the Blue Shield of California Promise Health Plan website have been updated to reflect medications currently covered by Medi-Cal and Cal MediConnect. For your convenience, we’ve provided summaries of changes that were made during the past few months.
See formulary changes
July 20, 2021 - We are pleased to announce an update to Blue Shield of California Promise Health Plan systems which will enable providers to easily submit electronic claims and encounters for medically necessary incontinence products and other medical supply products for Medi-Cal and Cal MediConnect members, using Uniform Commercial Codes (UCCs) and other Product/Service ID codes, in addition to National Drug Codes (NDCs). This change is only applicable to professional (837P) services. For institutional (837I) claims and encounters, the 2410 loop will only accept the N4 National Drug Codes.
Read instructions (PDF, 89 KB)
June 11, 2021 - Blue Shield of California providers can easily download members’ ID cards to access the information they need, saving time and reducing environmental waste. We’ve posted a 1-page resource on Provider Connection to show you how. (Login required.)
See instructions (PDF, 40KB)
June 8, 2021 - The drug formularies on the Blue Shield of California Promise Health Plan website have been updated to reflect medications currently covered by Medi-Cal and Cal MediConnect. For your convenience, we’ve provided summaries of changes that were made during the past few months.
See formulary changes
June 4, 2021 - Medi-Cal Drug Utilization Review (DUR) articles and alerts were posted during the past few months by the Department of Health Care Services, with information to improve the quality and cost-effectiveness of prescribing and dispensing practices for Medi-Cal recipients.
View summary (PDF, 73 KB)
May 21, 2021 - The Department of Health Care Services has issued several All Plan Letters (APLs) to Medi-Cal managed care providers in response to the current COVID-19 crisis. Recently, APL 20-022 was again revised to provide additional guidance. Read a summary of the APL revisions that may impact services provided for Blue Shield of California Promise Health Plan Medi-Cal members.
View summary (PDF, 88 KB)
May 11, 2021 - We are pleased to announce the launch of additional AuthAccel functionality for Blue Shield of California Promise Health Plan providers. Available 24/7 from Blue Shield’s Provider Connection website, the tool now includes the capability to submit medical authorization requests for both Medi-Cal and Cal MediConnect members, in addition to viewing the status of previous submissions.
Learn more about AuthAccel
April 14, 2021 - We are pleased to announce the latest enhancements to the Provider Connection website! Changes include improved web page design in several areas, and the ability for Account Managers to use the Provider Demographics page to update the practice information that appears in the Find a Doctor tool. Please check the revised Blue Shield Promise Provider Connection Reference Guide for information about these enhancements.
View guide (PDF, 1.6 MB)
April 5, 2021 - The Department of Health Care Services has issued several All Plan Letters (APLs) to Medi-Cal managed care providers in response to the current COVID-19 crisis. Recently, APL 20-004 and APL 20-022 were revised to provide additional guidance. Read a summary of the APL revisions that may impact services provided for Blue Shield of California Promise Health Plan Medi-Cal members.
View summary
March 23, 2021 - Updates posted during February 2021 by the Department of Health Care Services regarding important topics that may impact services provided for Blue Shield of California Promise Health Plan Medi-Cal members.
View summary (PDF, 70 KB)
March 16, 2021 - The Provider Services team for Blue Shield of California Promise Health Plan is now available to assist you between the hours of 6 a.m. and 6:30 p.m., Monday through Friday, at (877) 921-0362. After hours and during the weekend, our automated system will receive your calls and offer guidance. Please do not hesitate to reach out to Provider Services if you need assistance.
March 15, 2021 - Medi-Cal Drug Utilization Review (DUR) articles and alerts were posted during 2020 by the Department of Health Care Services, with information to improve the quality and cost-effectiveness of prescribing and dispensing practices for Medi-Cal recipients.
View summary (PDF, 78 KB)
February 23, 2021 - The drug formularies on the Blue Shield of California Promise Health Plan website have been updated to reflect medications currently covered by Medi-Cal and Cal MediConnect. For your convenience, we’ve provided summaries of changes that were made during the past few months.
See formulary changes
February 11, 2021 - The Department of Health Care Services has issued several All Plan Letters (APLs) to Medi-Cal managed care providers in response to the current COVID-19 crisis. Recently, APL 20-021 and APL 20-022 were issued to provide additional guidance. Read a summary of the APLs that may impact services provided for Blue Shield of California Promise Health Plan Medi-Cal members.
View summary
February 8, 2021 - Updates posted during January 2021 by the Department of Health Care Services regarding important topics that may impact services provided for Blue Shield of California Promise Health Plan Medi-Cal members.
View summary (PDF, 105 KB)
January 27, 2021 - The Blue Shield of California Promise Health Plan provider website has been updated to include five new web pages that make it easy to find summaries and other information we want to share with you based on Department of Health Care Services (DHCS) Medi-Cal bulletins, All Plan Letters (APLs), and related Blue Shield Promise programs.
See links (PDF, 75 KB)
January 25, 2021 - Read a summary of All Plan Letter 20-016 issued by the Department of Health Care Services (DHCS) entitled, “Blood Lead Screening of Young Children,” which may impact services provided for Blue Shield of California Promise Health Plan Medi-Cal members.
View summary (PDF, 126 KB)
January 22, 2021 - We are joining other healthcare organizations in San Diego County who are encouraging network providers and facilities to visit the county’s website for healthcare professionals. The website is for those who are serving in community and tribal health centers, hospitals, pharmacies, behavioral health settings, and dental clinics and provides information on enrolling as a COVID-19 vaccine provider, rollout phases, appointments, and more.
Visit the County of San Diego website
January 19, 2021 - Updates posted during December 2020 by the Department of Health Care Services regarding important topics that may impact services provided for Blue Shield of California Promise Health Plan Medi-Cal members.
View summary
January 19, 2021 - The Blue Shield of California Promise Health Plan provider website has been updated to reflect the following changes in pharmacy benefit management, effective January 1, 2021: 1) our Medicare contract has been transferred to Blue Shield of California; 2) pharmacy claims are now processed by CVS Health; and 3) a new page has been created on the Blue Shield Promise provider website for 2020 archived formulary changes.
See changes (PDF, 73 KB)
December 11, 2020 - The Department of Health Care Services (DHCS) has announced that the implementation of Medi-Cal Rx, the new state-run pharmacy benefit program originally scheduled to launch on January 1, 2021, has been postponed until April 1, 2021. Until then, all current prescription drug service processes will remain unchanged, and managed care plans such as Blue Shield of California Promise Health Plan will continue to administer pharmacy benefits for their Medi-Cal members.
Access announcement (PDF, 93 KB)
December 9, 2020 - Blue Shield of California Promise Health Plan is currently making supplemental payments in accordance with the California Healthcare, Research and Prevention Tobacco Tax Act (Proposition 56). We have revised our summary of processes and requirements related to these Proposition 56 payments to include instructions for electronic funds transfer (EFT). We recommend signing up for EFT to receive payments faster and avoid mail delays.
View the Proposition 56 Provider Notification (PDF, 133 KB)
December 1, 2020 - Updates posted during November 2020 by the Department of Health Care Services regarding important topics that may impact services provided for Blue Shield of California Promise Health Plan Medi-Cal members.
View summary (PDF, 72 KB)
November 30, 2020 - Community-Based Adult Services (CBAS) are a managed care benefit available to Medi-Cal and Cal MediConnect (Dual Eligible) patients. CBAS centers provide care to eligible seniors and adults with disabilities that want to remain living at home instead of going to a nursing facility. During the COVID-19 emergency, congregate services have been suspended. However, CBAS centers continue to provide home-based care to participants through Temporary Alternative Services. Providers are encouraged to promote CBAS with potentially eligible patients and their family members or caregivers.
View summary (PDF, 82 KB)
November 30, 2020 - The drug formularies on the Blue Shield of California Promise Health Plan website have been updated to reflect medications currently covered by Medi-Cal, Medicare, and Cal MediConnect. For your convenience, we’ve provided summaries of changes that were made during the past few months.
See formulary changes
November 30, 2020 - To increase knowledge and awareness of cultural and linguistically appropriate services (CLAS), Blue Shield of California Promise Health Plan is sharing a free e-learning accredited program, entitled A Physician’s Practical Guide to Culturally Competent Care. This program provides Continuing Education Units (CEU) credits for physicians, physician assistants, nurse practitioners and any other direct service providers interested in learning about CLAS.
Access training information (PDF, 96 KB)
November 9, 2020 - Updates posted during October 2020 by the Department of Health Care Services regarding important topics that may impact services provided for Blue Shield of California Promise Health Plan Medi-Cal members.
View summary (PDF, 75 KB)
October 30, 2020 - Effective for dates of service after January 1, 2019, for billing claims, Blue Shield Promise will follow the Medi-Cal Fee for Service Program’s phased approach to converting local codes to national codes. Claims submitted with a local code will be accepted as long as the Department of Health Care Services has not converted the local code to a national code.
Read notice (PDF, 67 KB)
October 30, 2020 - Effective January 1, 2021, Blue Shield of California and Blue Shield of California Promise Health Plan will transition from SS&C to CVS Health (CVSH) for pharmacy claim processing and related services for all lines of business. The transition to CVSH and enhanced data security will require each user to register with a personal login and password to access CALINX Rx data. Providers can continue to obtain CALINX Rx pharmacy claims data using the current SS&C process through January 31, 2021.
Read notice (PDF, 70 KB)
October 29, 2020 - We are pleased to announce the latest enhancements to the Provider Connection website! Changes include sitewide search capability, a new claim activity dashboard, pinned claims functionality, and account management filtering and sorting. Registered Billing Service Managers can now request additional Tax ID access online. Also, the Account Manager’s Responsibilities section is now a one-stop shop for all activities an Account Manager may do. Please check the revised Provider Connection Reference Guide for information about these enhancements.
View guide (PDF, 2.42 MB)
October 19, 2020 - The Department of Health Care Services has issued several All Plan Letters (APLs) to Medi-Cal managed care providers in response to the current COVID-19 crisis. Recently, APL 20-004 was revised to provide additional guidance. Read a summary of the revisions that may impact services provided for Blue Shield of California Promise Health Plan Medi-Cal members.
View summary (PDF, 83 KB)
October 19, 2020 - In accordance with Medi-Cal billing and reimbursement guidelines, effective November 1, 2020, Blue Shield of California Promise Health plan will require Medi-Cal surgical modifiers for Current Procedural Terminology (CPT) codes 10000-69999 to be included in claims submitted with dates of service on or after November 1, 2020. Claims submitted without the required modifiers will be denied.
Learn more about Medi-Cal modifiers (PDF, 104 KB)
October 18, 2020 - Effective January 1, 2021, Medi-Cal pharmacy benefits will be administered by the Department of Health Care Services’ (DHCS) new Medi-Cal Rx program. DHCS is offering web-based instructor-led or computer-based training about Medi-Cal Rx through a Learning Management System (LMS), called Saba. Registration is available on the Medi-Cal Rx website.
See training details (PDF, 77KB)
October 13, 2020 - Updates posted during September 2020 by the Department of Health Care Services regarding important topics that may impact services provided for Blue Shield of California Promise Health Plan Medi-Cal members.
View summary (PDF, 74KB)
September 29, 2020 - Updates posted during August 2020 by the Department of Health Care Services regarding important topics that may impact services provided for Blue Shield of California Promise Health Plan Medi-Cal members.
View summary (PDF, 71KB)
September 18, 2020 - Read a summary of All Plan Letter 20-012 issued by the Department of Health Care Services (DHCS) entitled, “Private Duty Nursing Case Management Responsibilities for Medi-Cal Eligible Members under the Age of 21,” which may impact services provided for Blue Shield of California Promise Health Plan Medi-Cal members.
View summary (PDF, 78KB)
September 9, 2020 - Read a summary of All Plan Letter 20-010 issued by the Department of Health Care Services (DHCS) entitled, “Cost Avoidance and Post-Payment Recovery for Other Health Coverage,” which may impact services provided for Blue Shield of California Promise Health Plan Medi-Cal members.
View summary (PDF, 278KB)
August 20, 2020 - The Department of Health Care Services has issued several All Plan Letters (APLs) to Medi-Cal managed care providers in response to the current COVID-19 crisis. They have also added supplements to APLs posted during 2019 to support the pandemic. Read a summary of the supplements that may impact services provided for Blue Shield of California Promise Health Plan Medi-Cal members.
View summary (PDF, 78KB)
August 20, 2020 - The drug formularies on the Blue Shield of California Promise Health Plan website have been updated to reflect medications currently covered by Medi-Cal, Medicare, and Cal Medi-Connect. For your convenience, we’ve provided summaries of changes that were made during the past few months.
See formulary changes
August 20, 2020 - General essential information related to quality programs that we send to our network participants annually to ensure awareness of resources.
Review annual summary (PDF, 61KB)
August 19, 2020 - The Department of Health Care Services (DHCS), California Department of Public Health, and Office of the California Surgeon General have issued a Suicide Prevention notice, which contains tools and resources available to support suicide prevention efforts with a focus on the COVID-19 pandemic. We are sharing this notice with you at their request and encourage you to apply the information to your practice, as appropriate.
Read notice (PDF, 90KB)
August 12, 2020 - Blue Shield of California Promise Health Plan (Blue Shield Promise) is currently making supplemental payments in accordance with the California Healthcare, Research and Prevention Tobacco Tax Act (Proposition 56). We have revised our summary of processes and requirements related to these Proposition 56 payments to include APL 20-014.
View the Proposition 56 Provider Notification (PDF, 126KB)
August 12, 2020 - Updates posted during July 2020 by the Department of Health Care Services regarding important topics that may impact services provided for Blue Shield of California Promise Health Plan Medi-Cal members.
View summary (PDF, 70KB)
July 17, 2020 - During the month of June 2020, the Department of Health Care Services revised two All Plan Letters (APLs) related to the COVID-19 crisis. APL 20-004 and APL 20-011 were revised. Read a summary of the revisions that may impact services provided for Blue Shield of California Promise Health Plan Medi-Cal members.
View summary (PDF, 88KB)
July 15, 2020 - Updates posted during June 2020 by the Department of Health Care Services regarding important topics that may impact services provided for Blue Shield of California Promise Health Plan Medi-Cal members.
View summary (PDF, 72KB)
June 25, 2020 - Blue Shield of California Promise Health Plan (Blue Shield Promise) is currently making supplemental payments in accordance with the California Healthcare, Research and Prevention Tobacco Tax Act (Proposition 56). Specifically, within the next several weeks, if they meet qualifying requirements, providers may receive a supplemental payment and details regarding services rendered that are eligible under one or more of the relevant All Plan Letters issued by the Department of Health Care Services We have provided a summary of our processes for managing payments, inquiries, grievances and disputes related to these Proposition 56 payments, in addition to screening requirements for APL 19-016 and APL 19-018.
View the Proposition 56 Supplemental Payment Notification (PDF, 117KB)
June 25, 2020 - Blue Shield of California is working closely with medical providers, local and regional stakeholders, and collaborating with technology firms to bring the best ideas and solutions to the market. Learn how this effort addresses long-standing access, equity, cost and quality issues that have been further exposed during the COVID-19 pandemic.
Learn how Blue Shield is transforming health care
June 17, 2020 - Read a summary of All Plan Letter 20-007 issued by the Department of Health Care Services (DHCS) to Community-Based Adult Services (CBAS) providers, which may impact services provided for Blue Shield of California Promise Health Plan Medi-Cal members.
View summary (PDF, 104KB)
June 16, 2020 - Updates posted during May 2020 by the Department of Health Care Services regarding important topics that may impact services provided for Blue Shield of California Promise Health Plan Medi-Cal members.
View summary (PDF, 66KB)
June 5, 2020 - The drug formularies on the Blue Shield of California Promise Health Plan website have been updated to reflect medications currently covered by Medi-Cal, Medicare, and Cal Medi-Connect. For your convenience, we’ve provided summaries of changes that were made during the past few months.
See formulary changes
June 4, 2020 - Read a summary of the All Plan Letters (APLs) issued by the Department of Health Care Services (DHCS) in the past several weeks regarding COVID-19 that may impact services provided for Blue Shield of California Promise Health Plan Medi-Cal members.
View summary (162 KB)
May 26, 2020 - Updates posted during April 2020 by the Department of Health Care Services regarding important topics that may impact services provided for Blue Shield of California Promise Health Plan Medi-Cal members.
View summary (72 KB)
April 23, 2020 - As part of an over $200 million commitment to support healthcare providers and hospitals facing financial pressures resulting from the coronavirus (COVID-19) pandemic, Blue Shield of California has announced four programs available to its network providers.
Learn more details now at Blue Shield’s news center.
April 22, 2020 - Medi-Cal Drug Utilization Review (DUR) articles and alerts were posted during Q4 2019 by the Department of Health Care Services, with information to improve the quality and cost-effectiveness of prescribing and dispensing practices for Medi-Cal recipients.
View summary (70 KB)
April 22, 2020 - In compliance with the Centers for Medicare & Medicaid's final regulations on the Medicare Improvements for Patients and Providers Act of 2008 (MIPPA), Blue Shield Promise developed the Special Needs Plan (SNP) Model of Care for Medicare and Cal MediConnect members. If you are a provider who cares for these members, you are required to complete the annual Cal MediConnect and Dual Eligible Special Needs plan provider training. Click the link below to complete the course. You must click the attestation on the last slide to gain completion.
View the training (10 min)
April 21, 2020 - The latest version of Due Date Plus® is now available for download from the App Store® and Google Play™. We invite you to share this news with your patients in Los Angeles and San Diego counties who are expecting or are new parents.
Read about the app (78 KB)
April 8, 2020 - Updates posted during Q1 2020 by the Department of Health Care Services regarding important topics that may impact services provided for Blue Shield of California Promise Health Plan Medi-Cal members.
View summary (85 KB)
April 1, 2020 - The drug formularies on the Blue Shield of California Promise Health Plan website have been updated to reflect medications currently covered by Medi-Cal, Medicare, and Cal Medi-Connect. For your convenience, we’ve provided summaries of changes that were made during the past few months.
See formulary changes
March 31, 2020 - Updates posted during Q4 2019 by the Department of Health Care Services regarding important topics that may impact services provided for Blue Shield of California Promise Health Plan Medi-Cal members.
View summary (79 KB)
January 28, 2020 - Updates posted during 2019 by the Department of Health Care Services regarding important topics you need to know about when providing services to Blue Shield of California Promise Health Plan Medi-Cal members.
View summary (100 KB)
January 2, 2020 - You may notice a different "look and feel" to the format of the website, including the section we previously called "Provider Resources."
We have redesigned the Provider Resources section to improve navigation. You will continue to find forms, updates, program information, medical and medication policies here, but more easily. This part of the website does not require logging in, so you can access these resources at any time. You will see that a new landing page in the Providers section will allow you to quickly link to specific resources that are used often.
As we continue to enhance our website resources, we hope you will find our new format helpful. We encourage you to check this section periodically for new announcements.
October 14, 2019 - Updates posted by the Department of Health Care Services regarding important topics you need to know about when providing services to Blue Shield of California Promise Health Plan Medi-Cal members.
Read summary (PDF, 84 KB)
October 4, 2019 - Network provider update regarding this All Plan Letter 19-010 issued by the Department of Health Care Services regarding requirements to provide early and periodic screening, treatment, diagnostic and treatment services (EPSDT) to eligible members under the age of 21.
View notice (PDF, 145 KB)
August 6, 2019 - General essential information related to quality programs that we send to our network participants annually to ensure awareness of resources.
Review annual summary (PDF, 86 KB)
Sign up for upcoming webinars about working with Blue Shield Promise and our members.
Stay informed of updates and resources that support our new infrastructure since January 1, 2019.
Review summaries of the latest bulletins posted by the Department of Health Care Services.
See what guidelines and requirements have been posted in the latest Department of Health Care Services All Plan Letters (APLs).
Access network provider tools on Provider Connection website.