Health and wellness programs and education for Medi‑Cal members
Blue Shield of California Promise Health Plan wants to help keep you and your family healthy. We believe that the more you know, the better you can manage your health.
We have programs and services to help you stay active and fit, manage chronic conditions like diabetes, keep a healthy weight, and eat healthy. We can also help you find classes, counseling, and support groups.
We’ve partnered with Solera Health to offer you a diabetes prevention program. There is no cost to you. This program helps you learn how to make small changes to your daily routine to be more active and eat healthier.
If you qualify for this program, you will meet with a health coach and small group for support online or at a site near you.
We hope you will take this chance to make a lasting effect on your health. If you have any questions, please call Solera Health at (866) 692-5059 [TTY: 711], 6 a.m. to 6 p.m., Monday through Friday.
Find out if you qualify for this program
Reaching and keeping good health is a lifelong effort. We offer several online tools that can help you live healthier and manage chronic conditions.
Go to the Health and wellness portal to create your account. Once you create an account, you may complete the health assessment and have access to the online health tools.
Create a health and wellness portal account
This voluntary, free program provides eligible Blue Shield Promise Medi-Cal members with the education necessary to better manage their condition.
Our Disease Management nurses work closely with members and their doctors to help members stay as healthy as possible and avoid unnecessary hospitalizations. Our nurses provide support and education, and help members coordinate their care and obtain all required preventive health screenings.
Members may call (877) 702-5566 [TTY: 711] , 8 a.m. – 5 p.m., Monday through Friday, to speak with a Disease Management nurse about their condition and ask any questions they may have. Blue Shield of California Promise Health Plan automatically identifies members with medical conditions who meet certain program criteria and asks them to join these programs.
Make an appointment for your first health checkup as soon as possible after becoming a Blue Shield Promise Medi-Cal member. During your first health checkup, you will receive a complete physical and answer a questionnaire called the Staying Healthy Assessment. This checkup will help your doctor get to know you better so she or he can provide you with complete care.
Prepare for a healthy pregnancy with our Maternity Program. Our care coordination team offers personalized support for all your pregnancy needs. We are here for you at every stage, from family planning to postpartum care. It is free for eligible members!
Blue Shield Promise Medi-Cal provides mental health and substance use disorder services through primary care physicians (PCPs), licensed behavioral health providers (with our partner Beacon Health Options), and county providers and agencies. We also provide behavioral health treatment services for children under the age of 21.
Learn more about behavioral and mental health services
Our health education brochures provide you with information on how to stay healthy and manage your conditions. We have brochures in many topics and languages.
You can watch videos on health topics like cardiovascular, respiratory heath, diabetes, cancer, wellness, general health and more available in several languages. Videos are provided by Krames on Demand.
Health information is a phone call away. Call our Living Well Information Line to get answers to your questions about cholesterol, weight management, exercise, healthy eating, and diabetes. Call Member Services and ask for the Health Education Department.
Los Angeles: (800) 605-2556 [TTY: 711], 8 a.m. – 6 p.m., Monday through Friday
San Diego: (855) 699-5557 [TTY: 711], 8 a.m. – 6 p.m., Monday through Friday
Blue Shield Promise Medi-Cal provides various free events and seminars for its members.
You will receive newsletters that have useful information on many topics. Online versions are available in English and Spanish.
Our Health Education team can help you find a class near you. Call Customer Care and ask for the Health Education Department.
Los Angeles: (800) 605-2556 [TTY: 711], 8 a.m. – 6 p.m., Monday through Friday
San Diego: (855) 699-5557 [TTY: 711], 8 a.m. – 6 p.m., Monday through Friday
