Search Blue Shield Promise Medi-Cal's provider directory to find a doctor. We offer a variety of primary care doctors, pharmacies, and urgent care clinics near your home.*

Provider and pharmacy directories by service area

Los Angeles County

San Diego County

For life or limb-threatening emergencies, always call 911 or your local emergency services.

Nurse Advice Line

If you need help deciding whether you or your child needs to see a doctor or knowing what to do if your symptoms get worse, connect with a registered nurse who will answer your questions. It's free and easy.

Our nurses speak English and Spanish. Interpretation services for other languages are available upon request.
Call toll-free:(800) 609-4166 [TTY: 711], 24 hours a day, 7 days a week.

NOTE: You do not need to call the Nurse Advice Line before getting health care.

Provider directory inaccuracies

If you believe there may be an inaccuracy or error in our directory, please let us know:

Submit online form to report inaccuracies electronically

Los Angeles County

  Phone:(800) 605-2556 [TTY: 711], 8 a.m. – 6 p.m., Monday through Friday
  Blue Shield of California Promise Health Plan
Member Services
601 Potrero Grande Dr.
Monterey Park, CA 91755

San Diego County

  Phone:(855) 699-5557 [TTY: 711], 8 a.m. – 6 p.m., Monday through Friday
  Blue Shield of California Promise Health Plan
Member Services
3131 Camino Del Rio North, Suite 1300
San Diego, CA 92108