Provider and pharmacy directories

These directories provide the lists of Blue Shield of California Promise Health Plan’s network providers* to assist you in choosing a health care provider.

Provider directories by service area

Los Angeles County

Directory, English/Spanish (PDF, 27.9 MB)

San Diego County

Directory, English/Spanish (PDF, 10.3 MB)

Request printed copy

You can obtain a printed copy of Blue Shield Promise Medi-Cal provider and pharmacy directory upon request.

Request your printed copy

Urgent care information

San Diego County

List of urgent care clinics (PDF, 38 KB)

Non-emergency 24/7/365 help

Teladoc

Talk to a doctor over the phone or by video chat.
Learn how to access Teladoc

Nurse Advice Line

Connect with a registered nurse who will listen to your health problem, help you decide if you or your child needs to see the doctor, what to do if your symptoms get worse, and what you can do at home to feel better. It's free and easy. Translation services are available upon request.
 Phone: (800) 609-4166

* The pharmacy and provider networks may change at any time. You will receive notice when necessary.

Provider directory inaccuracies

If you believe there may be an inaccuracy or error in our directory, please let us know:

Los Angeles County

Phone: (800) 605-2556 [TTY: 711]
8 a.m. – 6 p.m., Monday through Friday

Mail: Blue Shield of California Promise Health Plan
601 Potrero Grande Dr.
Monterey Park, CA 91755

San Diego County

Phone: (855) 699-5557 [TTY: 711]
8 a.m. – 6 p.m., Monday through Friday

Mail: Blue Shield of California Promise Health Plan
3131 Camino Del Rio North, Suite 1300
San Diego, CA 92108

Report inaccuracies electronically

Submit online form

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Blue Shield of California Promise Health Plan has neither reviewed nor endorsed this information.

Blue Shield of California Promise Health Plan is an independent licensee of the Blue Shield Association. Blue Shield of California Promise Health Plan is a Medicare Advantage HMO plan with a Federal Government contract in California. Enrollment in Blue Shield of California Promise Health Plan depends on contract renewal.

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