Member informing materials are available in languages other than English.
To request materials in another language or in an alternative format, such as:
- Electronic Text File
- Large Print
please contact Blue Shield Promise Cal MediConnect Plan Customer Care at (855) 905-3825 [TTY: 711], 8 a.m. to 8 p.m., seven days per week.
CMS multi-language support
We have free interpreter services to answer any questions you may have about our health or drug plan. To get an interpreter, call us at (855) 905-3825. This is a free service.
For more information on language interpreting services, please visit Non-discrimination and language assistance services page.