Member informing materials are available in languages other than English.

To request materials in another language or in an alternative format, such as:

  • Braille
  • Electronic Text File
  • Audio
  • Large Print

please contact Blue Shield Promise Cal MediConnect Plan Customer Care at (855) 905-3825 [TTY: 711], 8 a.m. to 8 p.m., seven days per week.

CMS multi-language support

We have free interpreter services to answer any questions you may have about our health or drug plan. To get an interpreter, call us at (855) 905-3825. This is a free service.

For more information on language interpreting services, please visit Non-discrimination and language assistance services page.