Blue Shield providers can submit medical and pharmacy authorizations online in AuthAccel. Blue Shield Promise providers can submit medical authorizations online, but pharmacy requests must be faxed.
The status of all medical and pharmacy requests can be viewed in AuthAccel for both Blue Shield and Blue Shield Promise members, regardless of how they are submitted.
Below are instructions for using AuthAccel.
Request a medical authorization (PDF, 326 KB)
View medical authorization status (PDF, 270 KB)
Request a pharmacy authorization (PDF, 251 KB)
View pharmacy authorization request (PDF, 177 KB)
AuthAccel frequently asked questions (PDF, 281 KB)
Find tools, information, and resources to assist you in serving your patients insured by other state Blue plans.
Find policy information about medications and medical procedures, devices and technologies, learn about our prior authorization procedures, and access our outpatient drug formulary.
View, download and print authorization fax forms for medical services and injectable, oral, and topical drugs. Learn what medical services need authorization and where to obtain it.
Learn to use AuthAccel and find out who to contact if you have questions about prior authorizations.
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