Renewal Center

Small Business (1 to 100)

Broker Resources

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Online tool availability

View the schedule below to find out when you can manage your clients' renewal and enrollment (dates subject to change).

Renew al Pe         riod	Download 60-day renewal kits from Shield Renewals	60-day renewal notice mailed to Group Administrator (Employer)	Make group-level changes using Online Renewal
July 2023	April 10, 2023	April 25, 2023	April 13, 2023
August 2023	April 10, 2023	May 23, 2023	April 13, 2023
September 2023	April 10, 2023	June 23, 2023	April 13, 2023
October 2023	July 10, 2023	July 28, 2023	July 14, 2023
November 2023	July 10, 2023	August 28, 2023	July 14, 2023
December 2023	August 28, 2023	September 27, 2023	August 31, 2023
January 2024	October 13, 2023	November 2, 2023	October 18, 2023
February 2024	November 9, 2023	December 3, 2023	November 14, 2023
March 2024	November 9, 2023	January 1, 2024	November 14, 2023
April 2024	January 11, 2024	February 1, 2024	January 16, 2024
May 2024	January 11, 2024	March 2, 2024	January 16, 2024
June 2024	January 11, 2024	April 2, 2024	February 16, 2024

*Due to high volumes, please allow at least 24 hours for renewal kits to load in Shield Renewals. 

Member-level changes on Employer Connection can be accessed 60 days prior to a group's renewal period. For example, if the renewal period is December 1, then member-level changes can be made on Employer Connection on October 1.

Quick Links 

Broker Renewal Guide   New! Use this guide as a checklist to support your group renewals.

Broker Alerts  View the last updates on relevant information about our products, policies and procedures.

Shield Renewals  View your clients' renewal packets and retrieve group contracts. 

Online Client List  View, download, and sort your clients by renewal month.

Employer Connection  Manage your clients' member-level open enrollment selections.

Group Change Request  Visit this page to download form to change your group's company information, contacts, group elections, or plans. This form also enables you to make ownership or acquisition changes for your group.

Order Pre-Enrollment materials  Order digital open enrollment materials or access support resources (i.e. FAQs and tutorials).

Small business service support  Know when to turn to Producer Services vs. your designated Account Executive.

Contact us  Contact information for the departments you and your clients interact with at Blue Shield. 

ID Card See member flyer regarding digital ID cards, paperless preferences, how to request a mailed ID card etc. 

Recertification Guidelines  Download our guidelines to your client's recertification.

 

Your single source for renewals, quotes and maintenance

We have streamlined the renewal process by including all the resources you need in one place, with the added benefit of being paperless. Here is a quick reference training guide, if you need assistance. 

Just follow these three easy steps:

Step 1: Review and suggest
Our Small Group Online Renewal Tool helps you decide if your clients should stay with their plan or move to a new one. You can create a new quote from our portfolio of ACA-compliant plans.

Step 2: Take action
If a client renews with their current plan, you just instruct them to pay their bill. If your client wants to make a change, use the Small Group Online Renewal Tool to submit the request.

Step 3: Complete open enrollment
Use Employer Connection to complete your member level changes.