Renewal Center

Renewal Center

Small Business (1 to 100)

Broker Resources

Product Cycle  |  2022 Summary of Benefits (SOBs)  |  2021 Summary of Benefits (SOBs)  |  Forms and applications  |  Sales Resources and Collateral  |  Rates  |  Summary of Benefits Coverage (SBCs) & Evidence of Coverage (EOCs)  |  Changes To  |  Mandates  |  Renewal Guide


Online tool availability

View the schedule below to find out when you can manage your clients' renewal and enrollment (dates subject to change).

Renew al Pe         riod Download 60-day renewal kits from Shield Renewals 60-day renewal notice mailed to Group Administrator (Employer) Make group-level changes using Online Renewal
January 2023 October 12, 2022 October 21, 2022 October 14, 2022
February 2023 November 9, 2022 November 18, 2022 November 15, 2022
March 2023 November 9, 2022 December 16, 2022 November 15, 2022
April 2023 January 11, 2023 January 26, 2023 January 16, 2023
May 2023 January 11, 2023 February 24, 2023 January 16, 2023
June 2023 January 11, 2023 March 24, 2023 January 16, 2023

* Due to high volumes, please allow at least 24 hours for renewal kits to load in Shield Renewals. 

Member-level changes on Employer Connection Plus can be accessed 60 days prior to a group's renewal period. For example, if the renewal period is December 1, then member-level changes can be made on Employer Connection Plus on October 1.

Quick Links 

Broker Renewal Guide   New! Use this guide as a checklist to support your group renewals.

Broker Alerts  View the last updates on relevant information about our products, policies and procedures.

Shield Renewals  View your clients' renewal packets and retrieve group contracts. 

Online Client List  View, download, and sort your clients by renewal month.

Employer Connection Plus  Manage your clients' member-level open enrollment selections.

Group Change Request  Visit this page to download form to change your group's company information, contacts, group elections, or plans. This form also enables you to make ownership or acquisition changes for your group.

Order Pre-Enrollment materials  Order digital open enrollment materials or access support resources (i.e. FAQs and tutorials).

Small business service support  Know when to turn to Producer Services vs. your designated Account Executive.

Key contacts and estimated processing times  Contact information for the departments you and your clients interact with at Blue Shield. 

ID Card FAQs  See member FAQs regarding digital ID cards, paperless preferences, how to request a mailed ID card etc. 

Recertification Guidelines  Download our guidelines to your client's recertification.

 

Your single source for renewals, quotes and maintenance

We have streamlined the renewal process by including all the resources you need in one place, with the added benefit of being paperless. Here is a quick reference training guide, if you need assistance. 

Just follow these three easy steps:

Step 1: Review and suggest
Our Small Group Online Renewal Tool helps you decide if your clients should stay with their plan or move to a new one. You can create a new quote from our portfolio of ACA-compliant plans.

Step 2: Take action
If a client renews with their current plan, you just instruct them to pay their bill. If your client wants to make a change, use the Small Group Online Renewal Tool to submit the request.

Step 3: Complete open enrollment
Use Employer Connection Plus to complete your member level changes.

 

Anniversary Date Changes

If you would like to change the date of your group's renewal, please read the following information to determine eligibility and submit an Anniversary Date Change request. 

Considerations for eligibility:

  • Anniversary date changes are allowed once every 2 years.

  • If the group wishes to change their renewal beyond one month - they will need to renew twice, once in December and again in the month they’re changing to which could mean multiple rate increases.

  • Renewal date changes should be moving forward, not retro meaning if they are renewing, for example, January 1, 2022, we can only move their renewal date forward in 2022.

  • Group are required to provide the request on company letterhead at least 30 days prior to their renewal date.

  • Group must be with Blue Shield for a minimum of 6 months before requesting an Anniversary Date Change.

If your group meets each of these considerations and is eligible for date change, you can move forward with submitting the request. Below is an outline of the verbiage requirements.

Verbiage Requirements provided from group on business letterhead:

  1. We waive our right to a 60 day advanced notice of any plan and rate increase.  

  2. We understand we will be subject to the rates and plan designs that apply under the renewal date being requested.

  3. We understand that once this change is approved, it is irrevocable.

  4. We understand we may not receive a renewal packet under our new renewal date requested.

You will send the request to:  sguw@blueshieldca.com. 

Changes to our Dental Plan

Effective January 1, 2022 we are closing our existing dental PPO plans for new groups and introducing a simplified product portfolio.

If you currently offer a dental PPO plan, you are automatically renewing into that dental plan.

Complete rates all medical and specialty plans are available in our rate books here, on Broker Connection (note: producer log in required).

Rate tables for all dental plans and vision plans (open and closed plans) are included in the same file as the medical plans for each region.

  • Rates for closed plans can be found by looking up the plan ID number in our rate manual under “Closed Rate Book – includes closed Specialty (all regions: 1-19).”
  • For Dental Plan Summaries for the Closed Plans, click here.
  • For Vision Plan Summaries for the Closed Plans, click here.

If you would like to offer one of our new dental PPO plans, please contact your broker or a Blue Shield representative.

Contact Us

  • Producer Services (800) 559-5905

    Employer Services (800) 325-5166

  • Blue Shield of California

    PO Box 272540

    Chico, CA 95927-2540

  • Quick Links

    About Blue Shield

    Contact Us

    News

    Careers

  •  

    Send Feedback

    Terms of Use

    Privacy

    Sitemap

  • Get Social

    • TRUSTe

© California Physicians’ Service DBA Blue Shield of California 1999-2022. All rights reserved. California Physicians’ Service DBA Blue Shield of California is an independent member of the Blue Shield Association.

Health insurance products are offered by Blue Shield of California Life & Health Insurance Company. Health plans are offered by Blue Shield of California.