Contact Us

Contact Us

We know how vital our producers are to our success which is why we're here to support you every step of the way.  

We’ve updated our contact inbox


Effective immediately, all email inquiries for servicing issues should be sent to Producer.Services@blueshieldca.com.

All appointment inquiries should go to ProducerServiceAppointments@blueshieldca.com.
As of July 31st, the email address SeniorMarketsProducer@blueshieldca.com and PHPAppointment@blueshieldca.com will be retired and no longer monitored for communications.

 

Product Help

Our Producer Services Support Team and Sales Team are here for you. Below is a table of how these departments can serve you:

Support Sales
  • Quotes
  • New Producer Agreement kits
  • Application status
  • Renewal status and questions
  • Commission questions
  • Membership / processing
  • Terminations
  • Dependent additions / deletions
  • Verification of membership
  • Underwriting guidelines
  • Supply orders
  • New Sales
  • Product education / seminars
  • New sales rates and benefit questions
  • Broker meetings

Blue Shield Sales Offices

We have Blue Shield Sales Offices in a region near you in both Northern and Southern California. Click here to see where the closest Blue Shield office is to you.

Technical Help

Do you need support with quoting Small Group or help with our Individual and Family Plan application tools?

Are you having trouble with your Producer login or other technical issues?

If so, email Producer Services or call us at (800) 559-5905. We look forward to working with you.

Feedback

We created the Broker Connection site to save you time and provide you the information you need quickly. Your feedback counts and we review every inquiry that comes through when you send us feedback. You feedback allows us to better serve you!

Contact Us

  • Producer Services (800) 559-5905

    Employer Services (800) 325-5166

  • Blue Shield of California

    PO Box 272540

    Chico, CA 95927-2540

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© California Physicians’ Service DBA Blue Shield of California 1999-2022. All rights reserved. California Physicians’ Service DBA Blue Shield of California is an independent member of the Blue Shield Association.

Health insurance products are offered by Blue Shield of California Life & Health Insurance Company. Health plans are offered by Blue Shield of California.