Contact Us

We know how vital our producers are to our success which is why we're here to support you every step of the way.

We’ve updated our contact inbox

Effective immediately, all email inquiries for servicing issues should be sent to Producer.Services@blueshieldca.com.

All appointment inquiries should go to ProducerServiceAppointments@blueshieldca.com.
As of July 31st, the email address SeniorMarketsProducer@blueshieldca.com and PHPAppointment@blueshieldca.com will be retired and no longer monitored for communications.

Product Help

Our Producer Services Support Team and Sales Team are here for you. Below is a table of how these departments can serve you:

Support	Sales
Quotes New Producer Agreement kits Application status Renewal status and questions Commission questions Membership / processing Terminations Dependent additions / deletions Verification of membership Underwriting guidelines Supply orders	New Sales Product education / seminars New sales rates and benefit questions Broker meetings

Blue Shield Sales Offices

We have Blue Shield Sales Offices in a region near you in both Northern and Southern California. Click here to see where the closest Blue Shield office is to you.

Technical Help

Do you need support with quoting Small Group or help with our Individual and Family Plan application tools?

Are you having trouble with your Producer login or other technical issues?

If so, email Producer Services or call us at (800) 559-5905. We look forward to working with you.

Feedback

We created the Broker Connection site to save you time and provide you the information you need quickly. Your feedback counts and we review every inquiry that comes through when you send us feedback. You feedback allows us to better serve you!