Broker Certification

MA-PD and PDP training and certification

Jump-start your preparation to sell Blue Shield's MAPD and PDP plans for 2022 with AHIP and Blue Shield product certification.

Complete your AHIP certification and Blue Shield product certification today!

  1. Log in to America's Health Insurance Plans (AHIP) site today!
  2. Take Blue Shield's 2022 MA-PD and PDP product certification. As always, once you pass both AHIP's and Blue Shield’s training you'll be ready to sell. AHIP training will include a segment on Fraud, Waste, and Abuse. This training is required annually. 
  3. The cost for the AHIP certification is $125. Blue Shield will reimburse you up to $100 for the AHIP certification fee after you have completed and passed the necessary training and enrolled five Blue Shield MA-PD members.* To receive your reimbursement, please download the AHIP Certification Training Reimbursement Request form (PDF, 432 KB) and email the completed form to medicarebroker@blueshieldca.com.

Follow these two easy steps:

Step 1: Complete AHIP certification. Step 2: Complete Blue Shield product certification.
Log in to the AHIP site. After completing the AHIP certification, go to the Blue Shield product certification site.
Complete certification modules and quiz. Enter your National Producer Number (NPN).
Your NPN is required for both AHIP certification and Blue Shield product certification. NPN lookup tool
After taking the quiz, transmit your results directly to Blue Shield
by clicking the button at the bottom of the page.		 Complete the product certification for the products you intend to
sell: MA-PD, PDP or both (a passing grade of 85% is required
and limited to 5 attempts).
Proceed to Step 2 to complete the Blue Shield product certification.  

We will reimburse you up to $100 for the AHIP certification fee after you have completed and passed the necessary training and enrolled five Blue Shield MA-PD members. Membership must be effective, and active for 60 days in the current plan year prior to submitting the form. Processing may take up to six weeks from the receipt of your completed form.

Please note: Per CMS guidelines, all independent agents who contact Medicare beneficiaries about MA-PD and/or PDP products must be trained and tested on Medicare compliance, specific health plan benefits and procedures, and CMS marketing requirements. If you were certified last year, you must renew your certification again this year prior to January 1, 2022 in order to receive renewal commission on your active book of business. To sell Blue Shield MA-PD and/or PDP products, you must be AHIP and Blue Shield product certified. If you are not certified to sell Blue Shield's MA-PD and/or PDP plans, we are not legally allowed to pay you commissions on that business.

Already AHIP certified?
If you have problems with Blue Shield's product training site, please contact the Producer Services team at (800) 559-5905 or email: BSCcertsupport@blueshieldca.com. We're ready to help you. Please contact your Regional Sales Manager with questions about our plans.

Blue Shield of California is an HMO, HMO D-SNP, PPO and PDP plan with a Medicare contract and a contract with the California State Medicaid Program. Enrollment in Blue Shield of California depends on contract renewal.

Page last updated: 8/2/2021

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Contact Us

  • Producer Services (800) 559-5905

    Employer Services (800) 325-5166

  • Blue Shield of California

    PO Box 272540

    Chico, CA 95927-2540

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Health insurance products are offered by Blue Shield of California Life & Health Insurance Company. Health plans are offered by Blue Shield of California.