Our Producer Services team is dedicated to helping you with:
Contacting Producer Services:
Phone: (800) 559-5905
Hours of operation (PST):
|New application submission: Fax: (888) 386-3420||Plan change or transfer forms Fax: (888) 386-3420||Probable underwriting decision request Phone: (800) 559-5905 Fax: (209) 371-5831||
|Medical||PPO and HMO plans:
Please direct clients to call the customer service toll-free number on the back of their membership card.
Pre-authorization: If a client's benefits indicate that authorization is required for hospitalization, the provider of the service must contact the Provider Customer Service Department at:
TTY: (800) 241-1823
Monday - Friday: 9 a.m. - 5 p.m. PST
|Dental||Please direct clients to call the customer service toll-free number on the back of their dental membership card.|
|Vision||Please direct clients to call the customer service toll-free number on the back of their membership card. At the main menu, choose Benefits, then Vision. The caller will be directed to our vision benefits department.|
|Life Insurance||Phone: (888) 800-2742
Fax: (415) 229-5744
Please direct customers to call the Customer Service Toll Free Number located on the back of their membership card.
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Health insurance products are offered by Blue Shield of California Life & Health Insurance Company. Health plans are offered by Blue Shield of California.