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Our Producer Services team is dedicated to helping you with:
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Contacting Producer Services: Phone: (800) 559-5905 Hours of operation (PST): |
| New application submission: Fax: (888) 386-3420 | Plan change or transfer forms Fax: (888) 386-3420 | Probable underwriting decision request Phone: (800) 559-5905 Fax: (209) 371-5831 |
Missing information |
| Coverage | Support |
|---|---|
| Medical | PPO and HMO plans: Please direct clients to call the customer service toll-free number on the back of their membership card. Pre-authorization: If a client's benefits indicate that authorization is required for hospitalization, the provider of the service must contact the Provider Customer Service Department at: (800) 541-6652 TTY: (800) 241-1823 Monday - Friday: 9 a.m. - 5 p.m. PST |
| Dental | Please direct clients to call the customer service toll-free number on the back of their dental membership card. |
| Vision | Please direct clients to call the customer service toll-free number on the back of their membership card. At the main menu, choose Benefits, then Vision. The caller will be directed to our vision benefits department. |
| Life Insurance | Phone: (888) 800-2742 Fax: (415) 229-5744 BSClifecl@blueshieldca.com |
Please direct customers to call the Customer Service Toll Free Number located on the back of their membership card.
Contact Us
Producer Services (800) 559-5905
Employer Services (800) 325-5166
Blue Shield of California
PO Box 272540
Chico, CA 95927-2540
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Health insurance products are offered by Blue Shield of California Life & Health Insurance Company. Health plans are offered by Blue Shield of California.