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Privacy and Security


To learn more about how we will use and disclose the information that visitors provide to us on our website, please review our Online and Mobile Privacy Policy:

To learn more about how medical information about you, as a Blue Shield member, may be used and disclosed, and how you can get access to your information, please review our HIPAA Notice of Privacy Practices.

To learn more about how your personal and financial information, as a Blue Shield Life policyholder, is collected, used, disclosed, and protected, please review our GLBA Notice of Privacy Practices.

If you have any questions about these Privacy statements, you can contact the Blue Shield Privacy Office by telephone at (888) 266-8080 (toll free), by sending an e-mail to, or by U.S. mail to:

Blue Shield Privacy Office
P.O. Box 272540
Chico, CA 95927-2540



If you have received a suspicious email or phone call, or been sent to a phony website, please read how to Report Email, Websites or Phone Scams.

Last update January 24, 2017