Thank you for visiting Blue Shield of California. Our site is undergoing scheduled maintenance this weekend. Rest assured, you can still find a doctor* or shop for plans using the links below.
Gracias por visitar Blue Shield of California. Nuestro sitio web se encuentra fuera de servicio este fin de semana. Tenga la seguridad de que aún puede buscar doctores* or comprar planes a continuación.
Gracias por visitar Blue Shield of California. Nuestro sitio web se encuentra fuera de servicio este fin de semana. Tenga la seguridad de que aún puede buscar doctores* or comprar planes a continuación.
Search our extensive
provider network
*Searching as a member will only be available after Sunday at 6 p.m.
Individual & family plans
Medicare plans
Covered California members, start your 2019 coverage. Make first payment.
Customer service representatives may not have access to plan information at this time.
Customer service availability
Medicare Advantage member services
October 1 – March 31: 8 a.m. – 8 p.m., seven days a week
April 1 – September 30: 8 a.m. – 8 p.m., weekdays
(8 a.m. – 5 p.m. Saturday and Sunday)
(800) 776-4466 [TTY 711]
October 1 – March 31: 8 a.m. – 8 p.m., seven days a week
April 1 – September 30: 8 a.m. – 8 p.m., weekdays
(8 a.m. – 5 p.m. Saturday and Sunday)
(800) 776-4466 [TTY 711]
Member services
November 1 – January 31:
Monday – Friday, 7 a.m. – 8 p.m.;
Saturday 8 a.m. – 6 p.m.
February 1 – October 31:
Monday – Friday., 8 a.m. – 6 p.m.
(888) 256-3650
If your plan is through an employer,
call the number on the back of the
Blue Shield member ID card for
personalized service.
November 1 – January 31:
Monday – Friday, 7 a.m. – 8 p.m.;
Saturday 8 a.m. – 6 p.m.
February 1 – October 31:
Monday – Friday., 8 a.m. – 6 p.m.
(888) 256-3650
If your plan is through an employer,
call the number on the back of the
Blue Shield member ID card for
personalized service.
Broker services
Monday – Thursday, 8 a.m. – 6p.m.;
Friday 9 a.m. – 5 p.m.
(800) 559-5905
When asked for a line of business,
say "Medicare" to be routed to a
senior markets broker specialist.
Monday – Thursday, 8 a.m. – 6p.m.;
Friday 9 a.m. – 5 p.m.
(800) 559-5905
When asked for a line of business,
say "Medicare" to be routed to a
senior markets broker specialist.
Provider services
Monday – Friday, 8 a.m. – 5 p.m.
(800) 541-6652
During non-business hours and
holidays, your call may be handled
by our automated phone system.
Monday – Friday, 8 a.m. – 5 p.m.
(800) 541-6652
During non-business hours and
holidays, your call may be handled
by our automated phone system.
Blue Shield of California is an HMO and PDP plan with a Medicare contract. Enrollment in Blue Shield of California depends on contract renewal.
Y0118_18_712A_M Accepted 12212018
Y0118_18_712B_M Accepted 12212018
Y0118_18_712B_M Accepted 12212018