provider connection


Corporate Headquarters

Corporate Headquarters

Blue Shield of California
50 Beale St.
San Francisco, CA 94105

(415) 229-5000

Southern Region Main Office

Blue Shield of California
100 North Sepulveda Blvd
El Segundo, CA 90245

(310) 744-2580

Medicare Main Office

Blue Shield of California
6300 Canoga Avenue
Woodland Hills, CA 91367

(818) 598-8000

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Provider Customer Service

For issues related to the following functions on the Provider Connection website:

  • Password resets and logging in
  • Accessing member Eligibility and Benefits, Claims information, or Clear Claim Connection (C3) claims prescreening simulation tool.
  • Submitting Prior Authorization.

Please have your Provider NPI or Tax ID number available when speaking with a representative.

Email: Technical Support
Phone: (800) 541-6652

Provider Information & Enrollment

Call for questions about:
  • Provider network inquiries and applications
  • Address, phone, fax, and practice changes
  • Group additions/deletions
  • Credentials
  • Provider Directory updates
  • Provider education
  • Contractual obligations
  • PPO related requests

Blue Shield of California
Provider Information & Enrollment
P.O. Box 629017
El Dorado Hills, CA 95762

Phone: (800) 258-3091
Fax: (916) 350-8860
8:30 a.m. to 4:30 p.m.

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EDI Contact Details

Call for questions about:
  • EDI Set-up inquiries (270/271, 276/277, 278, 837, 835)
  • ERA Set-up inquiries
  • EFT Set-up inquiries
  • Member Benefit Enrollment setup inquiries (820/834)
Blue Shield of California
Attn: EDI Department
4700 Bechelli Lane
El Dorado Hills, CA 95762-9017

EDI/ERA/EFT inquiries including Enrollment questions:
(800) 480-1221

Fax EDI enrollment forms to: (530) 351-6150

Fax ERA/EFT Enrollment forms to: (866) 276-8456

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Pharmacy Services

Call for drug formulary information and to request prior authorization for outpatient prescription drugs and home self-administered injectables.

Blue Shield of California
Pharmacy Services
P.O. Box 7168
San Francisco, CA 94120-7168

(800) 535-9481
Fax (888) 697-8122

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