Please look at our Online and mobile privacy policy. to learn more about how we use and share the information that visitors give us on our website.

Please look at our HIPAA Notice of privacy practices to learn more about how medical information about you may be used and shared as a Blue Shield member. You can also learn how to access and see your information.

To learn more about how your personal and financial information as a Blue Shield Life policyholder is collected, used, shared, and protected, please look at our GLBA Notice of privacy practices.

Use these privacy forms to exercise your privacy rights about the health information Blue Shield creates, gets, and/or keeps about you, as a Blue Shield member.

If you have any questions about these Privacy statements, you can contact the Blue Shield Privacy Office by telephone at (888) 266-8080 (toll free), by sending an e-mail to, or by U.S. mail to:

Blue Shield Privacy Office
P.O. Box 272540
Chico, CA 95927-2540

If you are reporting a medical or healthcare fraud issue involving a Blue Shield of California Provider, Group, or Member, please proceed to the Reporting Fraud page.   If you are reporting a cybersecurity issue, for example malware, phishing, or vulnerabilities involving Blue Shield of California, please contact us at