FAQs for plans through Covered California

You can view your plan documents by entering your ID number, or view documents for all plans, on our benefits resources page. Or you can log in and find your plan documents in your online account. You can download and keep these documents in your files for future reference. If you need copies mailed to you, please call us at the phone number on the back of your Blue Shield member ID card.

Want to continue coverage in the health plan you have now? Just keep paying your bill and we’ll automatically renew it for you. Covered California will contact you directly if there is anything you need to do to confirm your premium financial help or if there are any changes to your eligibility. If you want to explore other plan options sold directly through Blue Shield, you can log in and use our personal plan comparison tool to guide you through your next steps.

If you decide to switch to a different Blue Shield medical plan through Covered California, visit the FAQ section on the subsidy calculator webpage and look for “Enrollment FAQ” for more information.

The amount of government premium financial help that Californians can qualify for is based on several factors. Age, household income and size, and the cost of affordable healthcare coverage in their region are all considered. Premium help is available only for medical plans purchased through Covered California.

Use our quick and easy-to-use subsidy eligibility calculator to find out if you may qualify and get an estimate of your subsidy.*

Californians are required to be enrolled in and maintain minimum essential coverage throughout the year. This is known as the individual mandate. In other words, if you do not have health coverage, you may have to pay more in taxes. Staying covered can help you to avoid this tax penalt

The California Franchise Tax Board, which administers the state mandate, will assess the penalties for the coverage year when consumers file their taxes. To find out how much your penalty could be, please use the Individual Shared Penalty Estimator tool.

We are not tax or financial professionals and cannot provide tax or financial advice. If you need help, please get advice from a professional tax preparer or financial advisor.

There are certain situations when you should contact Covered California and other situations when you should contact Blue Shield of California directly. Review the enrollee contact guidelines for whom to call and when.