You can now file disputes online for Blue Shield Medicare and Blue Shield Promise Medi-Cal claims.
We’ve also revised the process for submitting bulk disputes.
Callers to our phone lines are currently experiencing long wait times. If you need information about eligibility, benefits or claims, or want to submit or review an authorization, the best way to get up-to-date information is through our on-line resources. If you absolutely need to call, please try again at a later date. We appreciate your understanding.
The BlueCard® Program links Blue plans across the United States and abroad through a single electronic network for claims processing and reimbursement. When an out-of-area Blue plan member seeks medical care from your office, use our tools to simplify claims submission to Blue Shield of California.
To quickly and easily find out if you, the provider, or a provider referral, participate in the member's plan network*, either log in or register for Provider Connection.
*Blue Shield of California member plans only
Log in to continue with member verification.Provider login
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If you don't have a Provider Connection account, you will need to register before logging in.Register now