These training and support tools are designed to help you learn and use AuthAccel, Blue Shield's web-enabled prior authorization system.

AuthAccel features

Learn more about AuthAccel features and benefits for commercial and FEP medical requests, including the potential for immediate approval. 

AuthAccel features and benefits (PDF, 97 KB)

Support tools

Request a medical authorization (PDF, 329 KB)

View medical authorization status (PDF, 272 KB)

Request a pharmacy authorization (PDF, 251 KB)

View pharmacy authorization status (PDF, 177 KB)

AuthAccel frequently asked questions (PDF, 271 KB)

AuthAccel training webinars

AuthAccel for Blue Shield Commercial and FEP medical authorizations (May 2021)

Recorded webinar (48 mins)

Presentation (PDF, 1.2 MB)

AuthAccel for Blue Shield Promise Medi-Cal and Cal Medi-Connect authorizations (June 2021)

Recorded webinar (46 mins)

Presentation (PDF, 1.4 MB)