Our programs provide opportunities for us to collaborate with and support our healthcare providers in offering Blue Shield of California and Blue Shield of California Promise Health Plan members access to high-quality care.

Annual Dual Special Needs Plan Model of Care Evaluation

A Dual Special Needs Plan Model of Care (D-SNP MOC) describes how we provide healthcare services to our low income senior (65+) members and members who have special needs. Our purpose is to provide them with access to care that is reliable, convenient, and accessible. Annually, we check the quality of the care and service we make available to these members. We set goals and follow steps and actions to correct our process if we do not meet those goals.

Read the 2020 Dual Special Needs Plan Model of Care Evaluation

Blue Shield Promise Medi-Cal Provider Incentive program

Our Med-Cal Provider Incentive Program provides incentives for Blue Shield Promise network physician practices and independent physician associations (IPAs) to support and encourage high standards in health care for our valued Medi-Cal plan members.

Learn about this incentive program

Cultural Awareness and Linguistics program for Blue Shield Promise providers and members

Blue Shield Promise ensures that all our members have access to translation services that help them access programs and care in their language of choice.

Learn more about the program and find resources

Health education for Blue Shield Promise providers and members

Blue Shield Promise assists its providers in meeting health education state requirements by providing them with appropriate materials to distribute to their patients. These multilingual materials are available in the state-mandated topics.

Find health education materials

Health Management programs

Find out about our Health Management programs available to eligible members with the certain chronic conditions.

Learn about our programs

Quality and patient safety

We care about the quality of service and care that our members receive and we participate in the following programs and initiatives.

Learn about our quality improvement initiatives

Wellvolution health and lifestyle programs

Learn about our personalized care programs helping our members to improve health, lose weight, reduce disease risk, treat and reverse type 2 diabetes and feel better.

Learn about our lifestyle medicine programs