Request interpreter services

If your patient needs interpreter services for any language, call Provider Customer Service:

Phone:(800) 541-6652

Request written language translation

To request written language translation in Chinese (traditional) or Spanish, our "threshold languages," download our Language Assistance Request form to complete and fax to the Blue Shield Translation Liaison at (248) 733-6331.

Language Assistance Request Form (PDF, 62 KB)

Provide notice of availability of language assistance services

To inform members of the availability of verbal interpretation and document translation services, access the Notice of Availability of Language Assistance Services:

Notice of Availability of Language Assistant Services (PDF, 1.1 MB)