Administrator Resources

Help Topics

Get up to speed on eligibility, enrollment, status changes, COBRA, EOBs and more.



Tax Resources

Read about W-2 reporting requirements, form W-9 and the Small Business Tax Credit.



Dealing with your healthcare coverage doesn't have to be a hassle. At Blue Shield we are continually working to bring you the information you need quickly and efficiently.

In this section you'll find reference materials and resources for electronic enrollment, online maintenance, employee wellness programs and more.

In This Section

Electronic Enrollment and Maintenance (101+)

Learn about Blue Shield's convenient electronic enrollment and maintenance options for qualified groups with 101+ eligible employees.

Manage Your Small Business Account Online (1-100)

Manage your employee benefits and pay your bill online.

Small Business Renewal Center

Continuing your small business coverage with Blue Shield is easy – and with a few simple steps you'll be on your way to running a healthy business.

Reference Library

Find administrator guides, employer tax resources and help topics on eligibility, enrollment, explanation of benefits and more.


2024 Administrator’s Guide

Access everything you need: from a quick list of contacts to instructions for enrollment, payments, and other processes to manage your group medical, dental, vision, and life insurance benefits.

Administrator's Guide (for groups with 101 or more employees)

Administrator's Guide (for groups with 1 to 100 employees)