Small Business Renewal center

What is renewal?

60 days prior to the end of your coverage, you will be notified that your group insurance policy is up for renewal. During the renewal period you may choose whether you want to renew your insurance under the same policy or modify your plans and coverage through Blue Shield. After you have confirmed your groups’ plans for the coming year, employees may make their individual plan selections. See “Manage Open Enrollment online,” below. 

Choosing and maintaining your coverage

Step 1: Choose your Blue Shield plan(s) 

Review your renewal information from Blue Shield. For support accessing your renewal, reach out to your broker, Blue Shield representative, or email
You have choices:

  1. If you want to keep your current plan(s) all you need to do is pay your bill and recertify (if required) as a small business.
  2. If you want to change your plan(s), ask your broker to email you a quote.

Step 2: Access your plan documents online and distribute to employees

It is your responsibility to make Summary of Benefits and Coverage (SBC) plan documents available to employees during their enrollment window to inform their decisions. SBCs specific to your group are available on your Health Plan Document Center. You should receive an email from with a link to your site.
You can also find SBCs for all our group plans at

Step 3: Manage open enrollment online

Log in to Employer Connection to make member-level changes during your open enrollment period. You will have until the last day of your renewal period month to update:

  1. Member Open Enrollment plan selections
  2. New Hire and Dependent additions
  3. Subscriber and Dependent terminations
  4. Life event changes
  5. Member information (e.g., addresses, phone number, name change, etc.)

Reference your Small Business Administrator's Guide (PDF, 2.2 MB) for information covering eligibility, health reform laws, access to care, contact information, employee status changes, Cal-COBRA and more.

What's new: plan updates, program changes, and more

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