Register for webinars designed to support your work with Blue Shield of California and Blue Shield of California Promise Health Plan members. Sessions include Q&A with the experts. If you cannot attend a live webinar, view recorded webinars at your convenience on the tools and tutorials pages.

View webinars applicable to both Blue Shield and Blue Shield Promise providers
View webinars applicable to Blue Shield Promise providers
View webinars applicable to Blue Shield providers

If you have an idea for a webinar topic you would like to see offered, please send an email to Provider Education team with "Webinar idea" in the subject line.

Webinars for Blue Shield and Blue Shield Promise providers

Visit this section soon for upcoming webinars.

Webinars for Blue Shield Promise providers

California Children’s Services (CCS) provider overview

CCS helps children under age 21 who have chronic, disabling, or life-threatening CCS-eligible medical conditions, and need specialty medical care. Join this webinar to learn about the benefits of becoming a CCS paneled provider, and to get updates on the program if you are already paneled.

Who should attend
Blue Shield Promise providers who are either paneled with CCS, or are interested in becoming paneled.

Date and time
Wednesday, May 19, 2021, 1 p.m. – 2 p.m. Pacific Time Register now


Webinars for Blue Shield providers

How to Submit Medical Authorizations Online with AuthAccel

Attend one of the webinars listed below to learn how to:

  • Submit medical authorizations and view the status of authorizations
  • Submit inquiries to document when Blue Shield does not require an authorization or when the authorization is delegated to another approver
  • Navigate the Document Clinical Questionnaire that presents when your medical request qualifies for immediate authorization

Who should attend
Staff who manage the authorization process in your organization, or anyone who submits and/or tracks Blue Shield medical requests.

Date and time
Wednesday, May 12, 2021, 1 p.m. – 2 p.m. Pacific Time Register now