Register for webinars designed to support your work with Blue Shield of California and Blue Shield of California Promise Health Plan members. Sessions include Q&A with the experts. If you cannot attend a live webinar, view recorded webinars at your convenience on the tools and tutorials pages.

View webinars applicable to both Blue Shield and Blue Shield Promise providers
View webinars applicable to Blue Shield Promise providers
View webinars applicable to Blue Shield providers

If you have an idea for a webinar topic you would like to see offered, please send an email to Provider Education team with "Webinar idea" in the subject line.

Webinars for Blue Shield and Blue Shield Promise providers

Talking with older patients about sensitive topics

It can be difficult to talk with older patients about sensitive topics such as bladder control and sexual health. Yet addressing these issues is a necessary part of managing your patients’ health and well-being. Join Brandon K. Koretz, MD, MBA, Professor of Clinical Medicine and Co-Chief, Division of Geriatrics at UCLA Health, as he provides practical and proven strategies for having difficult conversations with older patients. Scripps Health designates this internet live course (PDF, 83 KB) for a maximum of 1 AMA PRA Category 1 Credit(s).

Who should attend
Clinicians and staff who work with Medicare members, palliative care providers who provide services for older patients, plus Participating Provider Group (PPG) and IPA/Medical Group administrative and quality improvement staff are encouraged to attend.

Date and time
This webinar is offered once a month for your convenience.
Tuesday, July 28, 2020, 12 p.m. – 1 p.m. Pacific Time Register now


Webinars for Blue Shield Promise providers

Provider Connection website overview for Blue Shield Promise providers

Starting in June, Blue Shield of California Promise Health Plan providers can use Blue Shield of California’s Provider Connection website to complete common tasks. Attend this webinar to learn how to:

  • Register for a Provider Connection account
  • Create a member roster
  • Verify member eligibility and benefits
  • View authorization status
  • Check claim status

Additionally, we’ll provide time for your questions.

Who should attend
All Blue Shield Promise providers, especially those individuals who manage authorizations and claims.

Date and time
Click one of the “Register now” links below to register for the session you wish to attend
Thursday, July 9, 2020, 12 p.m. – 1 p.m. Pacific Time Register now
Thursday, July 16, 2020, 12 p.m. – 1 p.m. Pacific Time Register now
Thursday, July 22, 2020, 12 p.m. – 1 p.m. Pacific Time Register now
Thursday, July 29, 2020, 12 p.m. – 1 p.m. Pacific Time Register now


Webinars for Blue Shield providers

New webinars will be available soon.