These training and support tools are designed to help you get the most out of Blue Shield’s Provider Connection website.

 

What’s new on Provider Connection

 

New printing enhancements!

Now it’s easier to print member eligibility details, benefit summaries, and eligibility search result pages. To see the new print format, go to Verify eligibility, search for a member, and print their eligibility details or benefit summary.

Access member ID cards online

How to view, print, or download member ID cards (PDF 40KB)
Learn how to integrate digital member ID cards into your workflow.

 

Website support

Find general information and step-by-step instructions for common tasks on Provider Connection.

Provider Connection Reference Guide for Blue Shield providers (PDF, 2.2 MB)

Provider Connection Reference Guide for Blue Shield Promise providers (PDF, 1.4 MB)

 

Provider Connection training webinars

Provider Connection Website Overview for Blue Shield of California providers (August 2022)

Recorded webinar (51 min)

Presentation (PDF, 5 MB)

Provider Connection Website Overview for Blue Shield of California Promise Health Plan providers (August 2022)

Recorded webinar (54 min)

Presentation (PDF, 5 MB)