At Blue Shield, we care about the quality of service and care that our members receive. To assure continued quality, we participate in the following programs and initiatives. Read more about the programs below.

View 2019 Quality Program Evaluation Summary (PDF, 384 KB)

Mental Health Service Administration – Quality Improvement Program (PDF, 28 KB)

Medical Management Program (PDF, 28 KB)

Quality Improvement Program for Blue Shield of California Promise Health Plan providers