All Blue Shield of California and Blue Shield of California Promise Health Plan members receive a Statement of Member Rights and Responsibilities in their Evidence of Coverage. View the following current statements:

Blue Shield Commercial Plan Member Rights and Responsibilities (PDF, 28 KB)

Blue Shield Medicare Advantage Plan Member Rights and Responsibilities (PDF, 115 KB)

Blue Shield Promise Medi-Cal Member Rights and Responsibilities

Blue Shield Promise Cal MediConnect Member Rights and Responsibilities