All Blue Shield of California and Blue Shield of California Promise Health Plan members receive a Statement of Member Rights and Responsibilities in their Evidence of Coverage. View the following current statements:

Blue Shield Medicare Advantage Plan Member Rights and Responsibilities (PDF, 116 KB)

Blue Shield HMO Member Rights and Responsibilities (PDF, 61 KB)

Blue Shield Member Rights and Responsibilities (PDF, 24 KB)

Blue Shield Promise members' rights and responsibilities

Blue Shield Promise Medicare Member Rights and Responsibilities

Blue Shield Promise Med-Cal Member Rights and Responsibilities

Blue Shield Promise Cal MediConnect Member Rights and Responsibilities