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Customer Service and Web Support Contacts

If you’re an existing customer and have a general question or need technical support with Employer Connection, contact customer service:

• For groups 1-100, Group Employer Services: (800) 325-5166
  View a Quick Reference Guide

• For groups 101-2,000, Core Priorities: (855) 747-5809

• For groups 2,001+, Premier Priorities: (888) 686-5751

• For other specific customer support needs, see our list of customer service contacts

CalPERS Member Services

If you are a CalPERS Health Benefit Officer (HBO), call: (800) 837-4251, Monday through Friday, 8 a.m. to 5 p.m. or visit the CalPERS HBO site.

Regional Sales Offices

If you would like more information on Blue Shield health plans, please call your broker or consultant.

Connect with Blue Shield of California