Employer Connection Home

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Small Business Renewal Center

Visit this page for information about choosing and maintaining your group’s coverage.


Get Started on Employer Connection Plus


Download our essential guides to conveniently and securely managing your employees' Blue Shield benefits online.

These useful demos can help you learn more about the great features you can enjoy while using Employer Connection Plus. Click the topic below that you want to learn more about:

Employer Connection Basics


Employer Enrollment Tool

Administrator's Guide (PDF, 19.2 MB)

Quick Tips for Employers (PDF, 38 KB)


Video resources


Member level changes

Group level changes


NOTE: When viewing our online training videos, please turn on your computer speakers so you can hear the audio portion of the training.


Get help

For help navigating the benefits management tool or to report technical issues, call:

(800) 325-5166 for Small Groups and (855) 747-5809 for Large Groups

Monday through Friday, 8 a.m. to 5 p.m.