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Benefits Management updates

Learn more about our employee benefits management tool coming to renewing and new groups.

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Get Started on Employer Connection Plus

 

Download our essential guides to conveniently and securely managing your employees' Blue Shield benefits online.

These useful demos can help you learn more about the great features you can enjoy while using Employer Connection Plus. Click the topic below that you want to learn more about:

Employer Connection Basics

 Billing*

Benefits Management Tool

Administrator's Guide (PDF, 12MB)

Quick Tips for Employers (PDF, 222KB)

 

Video resources

NOTE: When viewing our online training videos, please turn on your computer speakers so you can hear the audio portion of the training.

Get help

For help navigating the benefits management tool or to report technical issues, call:

(855) 589-7970

Monday–Friday, 8 a.m. to 5 p.m.

 

For eligibility and benefits questions, or difficulties logging in to EC+, call:

Small Business: (800) 325-5166

Large Group: (855) 747-5809

Monday–Friday, 9 a.m. to 5 p.m.

*This feature is not available for some types of groups, such as Self Accounting groups.