FAQ

Download Frequently Asked Questions for Employer Connection (PDF, 201KB)

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QuickStart Guide

Download the Employer Connection QuickStart Guide (PDF, 2.5MB)

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Open Enrollment

Download the Open Enrollment Guide (PDF, 129KB)

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Online Bill Payment FAQ*

Download the Employer Connection Online Bill Payment FAQ (PDF, 123KB)

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Get Started on Employer Connection Plus

Video Library

These useful demos can help you learn more about the great features you can enjoy while using Employer Connection Plus. Click the topic below that you want to learn more about:

ESS1804_ECVideoTutorial_icon_billingEmployer Connection Basics

ESS1804_ECVideoTutorial_icon_billing Billing*

ESS1804_ECVideoTutorial_icon_members Managing Subscribers/Dependents

NOTE: When viewing our online training videos, please turn on your computer speakers so you can hear the audio portion of the training.

*This feature is not available for some types of groups, such as Self Accounting groups.