Reference Library

We are here to help. In this section you'll find forms, administrator guides, and help topics with information on eligibility, enrollment, employee status changes, COBRA and Cal-COBRA, explanation of benefits, and more.

If you don't find the information you are looking for, please contact customer service where our knowledgeable staff is here to help.

In this section

Forms

Find forms to enroll new employees, make changes to existing plans or create customized provider directories.

Help Topics

Get information on eligibility, enrollment, employee status changes, COBRA and Cal-COBRA, explanation of benefits and more.

Administrator Guides

Download Blue Shield PDF guides to help in your administrator tasks, from a quick list of contacts to instructions for enrollment, payments and other processes.

Summary of Benefits and Coverage

The Summary of Benefits and Coverage, part of the Affordable Care Act, is intended to help consumers more easily understand their health plan coverage.