WELCOME
SFHSS MEMBERS
Here are some resources to help you choose the plan that’s right for you.
Take control of your health
Get support in managing your condition
Our Care Management program offers coaching and support to help you live better with illness, recover from acute conditions, and more.
Stay on top of your care ‒ anytime, anywhere
Create an online account and download our mobile app to access your ID card, medical records, health screening reminders, prescription cost comparison tools, and more.
As an HMO member, you are assigned a primary care physician (PCP) during enrollment. Your PCP provides care and coordinates referrals within your medical group.
Need help selecting a plan?
Learn how each plan works in these 30-second videos.
Compare your Blue Shield plan options
Access+ HMO plan
In-network out-of-pocket costs (effective 1/1/26):
- Deductible (individual): $0
- Deductible (family): $0
- Primary care office visit: $25
- Specialist office visit: $25
- Urgent care visit: $25
Plan highlights:
- Access to providers in our full HMO network
- Predictable costs—fixed copayments for most services
- $0 copay for virtual care (medical and mental health)
- Each member must select a primary care physician (PCP)
- Retail and mail-order prescription drugs
Trio HMO plan
In-network out-of-pocket costs (effective 1/1/26):
- Deductible (individual): $0
- Deductible (family): $0
- Primary care office visit: $25
- Specialist office visit: $25
- Urgent care visit: $25
Plan highlights:
- Access to Trio HMO network providers only
- You must live in the Trio HMO service area
- $0 copay for virtual care (medical and mental health)
- Members must select a PCP (in-person or virtual-only)
- Retail and mail-order prescription drugs
PPO plan
In-network out-of-pocket costs (effective 1/1/26):
- Deductible (individual): $250
- Deductible (family): $750
- Primary care office visit: 15%
- Specialist office visit: 15%
- Urgent care visit: 15%
Plan highlights:
- Available to employees located in the USA
- Freedom to visit any doctor—in or out of our PPO network
- Self-refer to specialists—no PCP referral required
- Urgent and emergency care coverage worldwide
- Retail and mail-order prescription drugs
PPO out-of-area plan
In-network out-of-pocket costs (effective 1/1/26):
- Deductible (individual): $250
- Deductible (family): $750
- Primary care office visit: 15%
- Specialist office visit: 15%
- Urgent care visit: 15%
Plan highlights:
- Available to employees located outside the USA
- Freedom to see any doctor—in or out of the plan's PPO network
- Self-refer to specialists—no PCP referral required
- Urgent and emergency care coverage worldwide
- Retail and mail-order prescription drugs
PPO 20 plan
In-network out-of-pocket costs (effective 1/1/26):
- Deductible (individual): $250
- Deductible (family): $750
- Primary care office visit: 80%
- Specialist office visit: 80%
- Urgent care visit: 80%
Plan highlights:
- For Medicare-eligible retirees who do not enroll in Medicare
- Freedom to see any doctor—in or out of our PPO network
- Self-refer to specialists—no PCP referral required
- Urgent and emergency care coverage worldwide
- Retail and mail-order prescription drugs
Find a doctor in the network
Use our virtual assistant to find a provider, including hospitals and pharmacies.
You can also browse providers by plan type:
HMO PCP and urgent care information:
- Find a PCP's ID number
- View or change your assigned PCP
You must use an Urgent care center affiliated with your doctor’s medical group or IPA. - Brown and Toland Physicians
- Hill Physicians
- John Muir Health
- Santa Clara County Individual Practices Association
Learn about your pharmacy benefits
Blue Shield pharmacy benefits help you save on prescription drugs.
- Access to retail pharmacies, including CVS, Costco, Safeway, Vons, and more
- No-cost shipping for prescriptions ordered through Amazon Pharmacy
- Up to 90-day supplies at retail pharmacies and Amazon Pharmacy
- Specialty drugs available through a Network Specialty Pharmacy
- Pharmacy FAQs
Contact us
(800) 357-1901
7 a.m. - 7 p.m. PT; M - F
Access+ HMO plan
(800) 357-1901
7 a.m. - 7 p.m. PT; M - F
PPO plan
(888) 499-5532
5 a.m. - 8 p.m. PT; M - F
BSC PPO Out of Area
Chile, Mexico and Nicaragua (916) 738-8280
Other countries (800) 60004141
7 a.m. - 7 p.m. PT; M - F
Access+ HMO is a registered trademark of Blue Shield of California.