Review or change Primary Care Physician
HMO members are assigned a primary care physician (PCP) to coordinate their care. Review or change your PCP by following the steps below.
Review your PCP:
You can review your PCP through:
- Member ID card
- Logging in to your blueshieldca.com account
- Downloading and signing into the Blue Shield app
Steps to change your PCP through your online account:
1. Log in to your account at blueshieldca.com.
- If you don’t have an account, register online.
2. Find the “Primary care physician” section on your dashboard.
- Click “Change PCP”.
3. You will be directed to the Find a Doctor page specific to your location and plan. In the search bar, enter your doctor’s name or one of the PCP specialties:
- Family Practice
- General Practice
- Internal Medicine
- Pediatrics
4. Click on a physician’s name to view additional information about that doctor.
- Confirm that the doctor is accepting new patients.
- Check all the medical group locations associated with the doctor.
5. Click on “Make PCP” and follow the steps to confirm your PCP selection.
