Health Education for Medi-Cal Providers
Blue Shield of California Promise Health Plan Health Education Department can assist you in meeting state requirements for health education (PDF, 120 KB) by providing you with appropriate multilingual resources for your patients.
Initial Health Assessment
Completing a timely Initial Health Assessment (IHA) provides an opportunity for members to establish a relationship with their primary care physician (PCP) and obtain necessary health care and preventive services. This opportunity can lead to positive health outcomes and improvement in a member's overall health status.
Learn more about IHA procedures and guidelines
Staying Healthy Assessment
DHCS had released the Staying Healthy Assessment (SHA) guidelines via Policy Letter 13-001, “Requirements for the Staying Healthy Assessment” (PDF, 204 KB). For implementation and documentation requirements, please review or download the following provider training presentations. DHCS expects 100% participation from all provider offices.
Learn more about SHA and find forms and training resources
Health education materials for your patients
Blue Shield Promise asks its network providers to commit to helping Blue Shield Promise educate patients about important topics. The following materials can facilitate discussion with your patients.
Emergency Room (ER) Health Education Campaign
- What doctors can do to educate patients about using the ER (PDF, 946 KB)
- ER use, printable poster, 8.5”x11”, English (PDF, 2.7 MB)
- ER use brochure for patients, English (PDF, 3.9 MB)
- ER use, printable poster, 8.5”x11”, Spanish (PDF, 2.7 MB)
- ER use brochure for patients, Spanish (PDF, 3.9 MB)
Prenatal program and breastfeeding information
Blue Shield Promise Health Education Department provides information and resources to help our members while they are trying to get pregnant, during pregnancy, and after the baby is born. Find information on breastfeeding and breastfeeding resources for your patients.
Preventive health guidelines
View the list of preventive health guidelines resources (PDF, 43 KB)
Health education classes and programs at local hospitals
Local hospitals in Los Angeles and San Diego Counties offer free health education classes. Blue Shield Promise Medi-Cal members can view the schedules by location and select classes they would like to attend.
Behavioral Health Services
Blue Shield Promise behavioral health services cover mental health, substance use disorder, and autism spectrum disorder behavioral health treatment.
Population Health Management
Our Disease Management Program provides education, care coordination, and support for members with certain chronic conditions.
Comprehensive tobacco cessation services and screening for Medi-Cal patients
Learn about recommended tobacco use screenings and interventions.
State requirements for Medi-Cal providers' health education
Review the Department of Health Care Services (DHCS) requirements for Health Education for providers serving Medi-Cal patients.
Health education materials for members
Find health education brochures and videos available to Blue Shield of California Promise Health Plan members.
Health and wellness programs for Medi-Cal members
Help your patients find resources for staying fit, managing chronic conditions like asthma or high blood pressure, maintaining a healthy weight, and more.
Health assessment guidelines for Medi-Cal providers
Learn how to conduct health assessments, find age-appropriate patient questionnaires and forms, and related provider training materials.
Access network provider tools on Provider Connection website.