County of Orange Benefits Center

Looking to enroll or make benefit changes?

Visit the County of Orange Benefits Center website or call toll-free at (800) 858-7266 to speak with a benefits specialist.

Health Management Programs

If you have a certain chronic condition, Blue Shield of California's health management programs can help improve your quality of life by showing you how to take an active role in managing your condition. You can receive interactive online support, educational materials, and access to a nurse any time you have questions.

Participants with higher levels of risk receive additional telephone outreach from a nurse, while others receive more direct interaction with care managers and management tools such as symptom monitoring.

Blue Shield cares about you as a "whole person," and that's why we use a team of nurses, pharmacists, nutritionist/dieticians and mental health professionals to help monitor your progress and your health.

Health management programs provide support for:
  • Heart failure
  • Asthma
  • Diabetes
  • Coronary artery disease (CAD)
  • Chronic obstructive pulmonary disease (COPD)

When enrolled in our programs, you also have access to the online Care Center 24/7. The Care Center provides interactive online tools, displays uploaded biometric data from home monitoring and stores your self-reported health history to help you to better manage your condition and communicate with your nurse care manager.

You can apply to any program by calling (866)954-4567.

If you would like more details on these programs, download the County of Orange Health Management Program Flier (PDF, 112.06KB).

Participation is always optional, and care managers hold all program information in strict confidence.