To verify a member's plan, please either log in or register. Our goal is to help you quickly and easily find out if you, the provider, or a provider referral, participate in the member's plan.
*Blue Shield of California Member Plans Only
Learn the basics of the BlueCard program and how to complete eligibility and benefits searches, request authorizations and more with these tutorials.
BlueCard Program BasicsGet general information about the BlueCard Program, which serves your patients who are insured by an out-of-state Blue Plan.
- BlueCard Program Basics (PDF, 1MB)
Eligibility and Benefits SearchLearn how to find eligibility and benefits information for out-of-state Blue Plan members, and understand the results.
- Eligibility and Benefits Search (PDF, 1.8MB)
Request AuthorizationsLearn how to submit an online authorization request for out-of-state Blue Plan members, and find the results in your Message Center.
- Authorizations Tool (PDF, 2.07MB)
Claims Routing ToolLearn how to use our Claims Routing Tool to instantly find where to send your BlueCard claims, as well as which local Blue Plan can process them.
- Claims Routing Tool (PDF, 2.06MB)
Claims Status SearchLearn how to find the status of your BlueCard claims and resources that support billing and payment.
- Claims Status Search (PDF, 1.6MB)
Medicare Secondary ClaimsLearn how to inquire about claims for patients whose primary health coverage is Medicare and secondary health coverage is provided by another state’s Blue plan.
- Medicare Crossover Education (PDF, 1.3MB)