provider connection
 

Claims Routing Tool

Enter the valid 3-character prefix which is the first 3 characters as displayed on the Member ID card
to find where to submit your
claims.
*3-Character prefix 
* Date of service 
 

BlueCard Contacts

Eligibility: (800) 676-2583

Claims: (800) 622-0632

M-F: 8 a.m. to 5 p.m.

Email the BlueCard team.

Submit Claims Electronically

Save time, reduce costs, increase accuracy and speed payments with Electronic Data Interchange.

Tutorials

Learn the basics of the BlueCard program and how to complete eligibility and benefits searches, request authorizations and more with these tutorials.


BlueCard Program Basics

BlueCard Program Basics

Get general information about the BlueCard Program, which serves your patients who are insured by an out-of-state Blue Plan.
Eligibility and Benefits Search

Eligibility and Benefits Search

Learn how to find eligibility and benefits information for out-of-state Blue Plan members, and understand the results.
Request Authorizations

Request Authorizations

Learn how to submit an online authorization request for out-of-state Blue Plan members, and find the results in your Message Center.
Claims Routing Tool

Claims Routing Tool

Learn how to use our Claims Routing Tool to instantly find where to send your BlueCard claims, as well as which local Blue Plan can process them.
Claims Status Search

Claims Status Search

Learn how to find the status of your BlueCard claims and resources that support billing and payment.
Medicare Secondary Claims Involving Out-of-State Blue plans

Medicare Secondary Claims

Learn how to inquire about claims for patients whose primary health coverage is Medicare and secondary health coverage is provided by another state’s Blue plan.