Nurse Advice Line

It's free and easy! Just call (800) 609-4166 (TTY 711), 24 hours a day, 7 days a week.


Blue Shield Promise Cal MediConnect Nurse Advice Line

You will be connected to a registered nurse who will listen to your health problem description

The nurse can help you decide if you need to see the doctor, what to do if your symptoms get worse, and what you can start doing at home to feel better

Nurses are available who speak English and Spanish. We use translators for all other languages


For life or limb-threatening emergencies, always call 911 or your local emergency services. You do not have to call the Nurse Advice Line before getting healthcare.



Material ID: H0148_19_028_WEB
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