Health Education

Staying Healthy

Health Education For Members

As your health plan, we want to help keep you and your family healthy. Our Health Education and Health & Wellness Programs are here to help you set up a plan to:

  • Eat healthier
  • Be more active
  • Maintain your weight
  • Quit smoking, if you smoke
  • Manage chronic conditions, like diabetes, asthma and high blood pressure

Blue Shield Promise Cal MediConnect Health & Wellness Program

We know reaching and keeping good health is a lifelong effort. To help you, we offer the Blue Shield Promise Cal MediConnect Health & Wellness portal (website). The portal has many tools that can help you live healthier and manage chronic conditions. You'll have access to:

  • Daily calorie plans and recipes
  • Exercise plans and demonstrations
  • Health information (brochures and videos)
  • Health workshops
  • Health coaching by phone or e-mail
  • A Registered Dietitian (nutrition expert) and a Personal Trainer by e-mail
  • Activities that focus on helping you with back problems, control high blood pressure, improve your mood and much more

As part of our 2019 Healthy Rewards Program, from March 1, 2019 to November 30, 2019, you will earn points toward an incentive prize when you complete certain activities on the portal.

To learn more and get started, click here. Then click on "Register New Account". You will need your Blue Shield Promise Cal MediConnect Member ID number. You'll find this number on your Blue Shield Promise Cal MediConnect Member ID Card. Once you create an account, answer the questions on the Personal Health Assessment (PHA). Once you complete the PHA, you will have access to the portal and can start earning points. If you have any questions, please send us an e-mail or call (323) 827-6034.


Help for Back Pain

Have you ever said, “ouch, my aching back”? Then you are not alone. According to the National Institute of Arthritis and Musculoskeletal and Skin Disease, back pain affects 8 out of 10 people at some point in their lives. Some people experience acute pain that normally lasts less than 6 weeks, while others experience chronic pain, which can last longer than 3 months.

Our online Health & Wellness portal has many resources to help you with your back problem. You’ll find healthy back workshop, audio and video presentations, and reading materials. You can also view demos on exercises for strengthening your back. You can even e-mail questions to a Fitness Trainer.

To get started, please click here. Click on "Register New Account". You will need to enter your Blue Shield Promise Cal MediConnect Member ID number. This number is listed on your Blue Shield Promise Cal MediConnect Member ID card. You must complete the Personal Health Assessment in order to access the resources mentioned above.


Health Education

Brochures

Your doctor's office has brochures on many health topics for you and your family. You can also view brochures here. We offer many of these brochures in several languages. If you prefer, you can ask us to mail you brochures. Call (800) 605-2256 (TTY: 711) and ask for the Health Education Department.

Videos

You can watch videos on many health topics. Many of the videos are available in several languages.

Living Well Information Line

Health information is a phone call away. Call our Living Well Information Line to get answers to your questions about cholesterol, weight management, exercise, healthy eating and diabetes. Call (800) 605-2556 (TTY: 711) and ask for the Health Education Department.



Material ID: H0148_19_028_WEB
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