Behavioral Health

Behavioral Health Services

(Mental Health and Substance Use Disorders)


Cal MediConnect health plans are responsible for providing enrollees access to all medically necessary behavioral health (mental health and substance abuse treatment) services currently covered by Medicare and Medi-Cal.

Your doctor may provide you with outpatient mental health services that are within the scope of his/her training and practice. Specialized mental health services beyond your doctor's training and practice are provided in the following manner:

  • Please contact our Blue Shield Promise Cal MediConnect Plan Member Services at (855) 905-3825 (TTY: 711), 8am-8pm, seven days a week, for assistance in selecting a behavioral health provider.

Medi-Cal specialty mental health services are available to you through the county mental health plan (MHP) if you meet Medi-Cal specialty mental health services medical necessity criteria. Medi-Cal specialty mental health services are provided by Los Angeles County Department of Mental Health (LACDMH) for Los Angeles and County of San Diego Behavioral Health Services for San Diego.



Find a Behavioral Provider



Limitations, copays, and restrictions may apply. For more information, call Blue Shield Promise Cal MediConnect Plan Member Services or read the Blue Shield Promise Cal MediConnect Plan Member Handbook. Benefits and/or copays may change on January 1 of each year.



Material ID: H0148_19_028_WEB
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