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Renewal Center
Small Businesses (1 to 100)

Your single source for renewals, quotes, and maintenance

We have streamlined the renewal process by including all the resources you need in one place, with the added benefit of being paperless.
Just follow these three easy steps:

1. Review & Suggest 
Our Small Group Online Renewal Tool helps you decide if your clients should stay with their plan or move to a new one. You can create a new quote from our portfolio of ACA-compliant plans.

Step 2: Take Action
If a client renews with their current plan, just instruct them to pay their bill. If your client wants to make a change, use the 2017 Request for Contract Change form to submit the request. The Small Group Online Renewal Tool to submit this request used to submit this request is unavailable until mid-February.

Step 3: complete Open Enrollment
Use Employer Connection Plus to complete your member level changes.
Learn more about Teladoc
Learn more (PDF, 102KB) about Teladoc’s U.S. board-certified doctors, available 24/7/365 for non-emergency issues through phone or video consults. Teladoc is included in all Small Business plans upon renewal in 2017.
Online tool availability
View the schedule below to see when you can manage your clients' renewal and open enrollment changes (dates subject to change).
Renewal period Download 60-day renewal kits from Shield Renewals  60-day renewal kit mailed to employer groups Make group-level changes using
Online Renewal starting
April 1, 2017 January 13, 2017 January 20, 2017 February 2, 2017
May 1, 2017 February 17, 2017 February 25, 2017 February 22, 2017
June 1, 2017 February 17, 2017 February 25, 2017 February 22, 2017
Member-level changes on Employer Connection Plus may be accessed one month prior to the group's renewal period. For example, if the renewal period is February 1, 2017, member level changes may be made on Employer Connection Plus on January 1, 2017.
List of materials in the renewal kit
For your convenience, below is a list of materials that may be included small business renewal kits, depending on which kit they receive. Links are provided where appropriate.
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Quick Links
Training videos, FAQs and QuickStart Guide 
Shield Renewals
View your clients' renewal packets.
2016 Small Business broker online roadshow webinar recording
Online Client List
View, download and sort your clients by renewal month.
Employer Connection Plus
Manage your clients' member-level open enrollment selections
Renewal schedule and online tool availability
Materials included in renewal kits
TRUSTe Privacy Certification