Blue Shield's website and mobile services are currently unavailable while we perform scheduled system maintenance. We apologize for any inconvenience this may cause.
New Individual & Family Plan and Medicare eligible customers shopping for a Blue Shield plan can still sign-up for coverage during our website and mobile services downtime by going directly to these sites:
The customer service call center will be open to support new and renewing Individual & Family plan customers. While customer service representatives will not have access to plan information during outages, they can answer questions about website availability. They are also happy to schedule a callback for you.
Blue Shield customer service representatives can be reached at:
Thank you for your patience as we strive to improve your online experience with us.
Blue Shield of California is an HMO and PDP plan with a Medicare contract. Enrollment in Blue Shield of California depends on contract renewal.