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& Families
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   Small Groups (1-100)
   Midsize, Large & National Groups (101+)
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   Individuals & Families
   Senior Markets
   Small Groups (1-100)
   Midsize, Large & National Groups (101+)
   Blue Shield Sales Offices
Support: Midsize, Large & National Groups (101+)
Please contact your Blue Shield sales representative directly for questions about:
  • New mid/large and national group status
  • Renewal status and questions
  • Commission questions
  • Group-related questions: enrollments, terminations, dependent additions or deletions, verification of membership, COBRA and conversion
  • Supply orders
 
To find out who your sales representative is, contact your regional Blue Shield sales office.
Member Questions
If your client's employees have questions, please direct them to:
HMO/POS: (800) 424-6521
HMO/POS Spanish-speaking Member Services line: (800) 248-5451
PPO: (800) 200-3242
Monday through Thursday, 8:00 a.m. to 5:00 p.m.
Friday, 9:00 a.m. to 5:00 p.m.
Dental Member Services
HMO: (800) 585-8111
PPO: (888) 702-4171
Monday through Friday, 5:30 a.m. to 8:00 p.m.
 
Life/AD&D Member Services
(888) 800-2742
Fax: (916) 350-6056
Monday through Friday, 8:00 a.m. to 5:00 p.m.
 
Vision Member Services
(877) 601-9083
Fax: (714) 619-4664
Monday through Friday, 8:00 a.m. to 5:00 p.m.
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Midsize Groups (51-299)
Benefit Summaries
Applications
Claim Forms
Benefit Modification Brochures
Large & National Groups (300+)
Product Information
Applications
Claim Forms
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