Heal home visits

Because of current COVID-19 restrictions, your initial Heal appointment may be a televisit on your phone. If your issues remain unresolved, and you are not symptomatic or exposed to COVID-19, your Heal physician may schedule a house call.

See a licensed doctor in the comfort of your home

Heal doctors provide high-quality urgent, primary, preventive, and pediatric care. No doctor's offices. No waiting rooms. 

Schedule a visit from a licensed Heal physician.

8 a.m. to 8 p.m. PST every day of the year.

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What does Heal cost?

In most cases, your Heal cost share is the same as an office visit copayment. Heal will tell you the exact cost before you book an appointment, so there are no surprises.

What happens during a Heal visit? 

Each Heal visit includes a licensed medical doctor and a medical assistant. Visits average 31 minutes, allowing the physician time to get to know you and your health history and to provide a personalized, comprehensive care plan. At your request, Heal will share your visit summary with your primary care physician. 

Where is Heal available? 

Heal is available in the following regions: Los Angeles, San Diego, Orange County, Inland Empire, San Francisco Bay Area, Silicon Valley, Sacramento.

Heal doctors typically come to your home. If you become ill while traveling in California, a Heal doctor can come to your hotel or other residence. 

Heal is an in-network PPO provider and is also available for Trio members. For detailed information for physician home visits, see your benefits booklet.


Heal is a trademark of Get Heal, Inc.

Blue Shield of California Medicare Blue Shield of California is an HMO and PPO plan with a Medicare contract. Enrollment in Blue Shield of California depends on contract renewal. Not all plan types are available in all areas. Blue Shield of California complies with applicable state laws and federal civil rights laws, and does not discriminate on the basis of race, color, national origin, ancestry, religion, sex, marital status, gender, gender identity, sexual orientation, age, or disability. Blue Shield of California cumple con las leyes estatales y las leyes federales de derechos civiles vigentes, y no discrimina por motivos de raza, color, país de origen, ascedencial, religión, sexo, estado civil, genero, identidad de genero, orientación sexual, edad ni discapacidad. Blue Shield of California 遵循適用的州法律和聯邦公民權利法律,並且不以種族、膚色、原國籍、血統、宗教、性別、婚姻 狀況、性別認同、性取向、年齡或殘障為由而進行歧視。 Visit https://www.blueshieldca.com/about/nondiscrimination for more information.

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