The shortest distance between Members and Specialists

Telehealth lets Blue Shield PPO members benefit from telemedicine to receive specialist care without the time, cost, and stress of traveling to an appointment.


Adventist health logo

This special collaboration between Blue Shield and Adventist Health uses technology to provide high-speed access to specialist care and services for Blue Shield members who live in remote and urban areas. 

Blue Shield PPO members, including those who purchased coverage through Covered California, can seek specialty care in their areas through the specialist Telehealth network.


Telehealth medicine cart

Your Telehealth Visit

  • Is guided by a care coordinator who allows you to see and talk with a specialist in real time
  • Features a specialized telemedicine cart that includes a high-definition camera, diagnostic scopes, and a vital signs monitor to send accurate images and sound readings
  • Provides integrated and coordinated care across your care team
  • Ensures privacy with a highly secure encrypted connection
  • Provides specialist care without having to travel
  • Covers specialist visits as a network benefit regardless of the clinic location

Telehealth providers and locations

Telehealth specialists are Adventist Health physicians who are contracted within the Blue Shield network. Your personal physician can refer you to a provider, or you may refer yourself. The cost to see a telemedicine specialist is the same as the specialist co-pay amount on a patient's plan.

Telehealth locations (PDF, 188KB)

Telehealth providers (PDF, 682KB)


Telehealth sites include these specialities

  • Cardiology
  • Dermatology
  • Endocrinology
  • Neurology
  • Pulmonary
  • Rheumatology
  • Orthopedics
  • Infectious diseases
  • Gastroenterology
  • Hematology Oncology

Watch our Telehealth video and see how easy it is for members to get access to speciality care with Telehealth.