Health Education for Medi-Cal Providers

Blue Shield of California Promise Health Plan Health Education Department can assist you in meeting state requirements for health education (PDF, 120 KB) by providing you with appropriate multilingual resources for your patients.

Initial Health Assessment

Completing a timely Initial Health Assessment (IHA) provides an opportunity for members to establish a relationship with their primary care physician (PCP) and obtain necessary health care and preventive services. This opportunity can lead to positive health outcomes and improvement in a member's overall health status.

 Learn more about IHA procedures and guidelines

Staying Healthy Assessment

DHCS had released the Staying Healthy Assessment (SHA) guidelines via Policy Letter 13-001, “Requirements for the Staying Healthy Assessment” (PDF, 204 KB). For implementation and documentation requirements, please review or download the following provider training presentations. DHCS expects 100% participation from all provider offices.

 Learn more about SHA and find forms and training resources

Health education materials for your patients

Blue Shield Promise asks its network providers to commit to helping Blue Shield Promise educate patients about important topics. The following materials can facilitate discussion with your patients.

Emergency Room (ER) Health Education Campaign

Prenatal program and breastfeeding information

Blue Shield Promise Health Education Department provides information and resources to help our members while they are trying to get pregnant, during pregnancy, and after the baby is born. Find information on breastfeeding and breastfeeding resources for your patients.

Preventive health guidelines

View the list of preventive health guidelines resources (PDF, 43 KB)

Health education classes and programs at local hospitals

Local hospitals in Los Angeles and San Diego Counties offer free health education classes. Blue Shield Promise Medi-Cal members can view the schedules by location and select classes they would like to attend.

Behavioral Health Services

Blue Shield Promise behavioral health services cover mental health, substance use disorder, and autism spectrum disorder behavioral health treatment.

Population Health Management

Our Disease Management Program provides education, care coordination, and support for members with certain chronic conditions.

Comprehensive tobacco cessation services and screening for Medi-Cal patients

Learn about recommended tobacco use screenings and interventions.

State requirements for Medi-Cal providers' health education

Review the Department of Health Care Services (DHCS) requirements for Health Education for providers serving Medi-Cal patients.

Health education materials for members

Find health education brochures and videos available to Blue Shield of California Promise Health Plan members.

Health and wellness programs for Medi-Cal members

Help your patients find resources for staying fit, managing chronic conditions like asthma or high blood pressure, maintaining a healthy weight, and more.

Health assessment guidelines for Medi-Cal providers

Learn how to conduct health assessments, find age-appropriate patient questionnaires and forms, and related provider training materials.

Provider Connection

Access network provider tools on Provider Connection website.

Health Care Options: 1-844-580-7272, de lunes a viernes, de 8:00 a. m. - a 6:00 p. m. Los usuarios del sistema TTY deben llamar al 1-800-430-7077.

Para obtener información sobre Blue Shield Promise Cal MediConnect Plan y otras opciones de Cal MediConnect para la atención de su salud, comuníquese con el Department of Health Care Services (Departamento de Servicios de Atención de la Salud) al 1-800-430-4263 (TTY: 1-800-735-2922) o visite la página

Blue Shield of California Promise Health Plan es una organización de atención administrada que pertenece completamente a Blue Shield of California, y que ofrece Medi-Cal, Cal MediConnect, Medicare Advantage HMO y Dual Eligible Special Needs Plans (D-SNP, Planes de necesidades especiales con doble elegibilidad).

© 2002-2023. California Physicians’ Service DBA Blue Shield of California Promise Health Plan. Todos los derechos reservados.

California Physicians’ Service DBA Blue Shield of California Promise Health Plan es un licenciatario independiente de Blue Shield Association..

Blue Shield of California Promise Health Plan es un plan HMO y un plan HMO D-SNP que tiene un contrato con Medicare y un contrato con el Programa Medicaid del Estado de California. La inscripción en Blue Shield of California Promise Health Plan depende de la renovación del contrato.

Las redes de proveedores pueden cambiar en cualquier momento.

Blue Shield of California Promise Health Plan complies with applicable state laws and federal civil rights laws, and does not discriminate on the basis of race, color, national origin, ancestry, religion, sex, marital status, gender, gender identity, sexual orientation, age, or disability.

Blue Shield of California Promise Health Plan cumple con las leyes estatales y las leyes federales de derechos civiles vigentes, y no discrimina por motivos de raza, color, país de origen, ascedencial, religión, sexo, estado civil, genero, identidad de genero, orientación sexual, edad ni discapacidad.

Blue Shield of California Promise Health Plan 遵循適用的州法律和聯邦公民權利法律,並且不以種族、膚色、原國籍、血統、宗教、性別、婚姻 狀況、性別認同、性取向、年齡或殘障為由而進行歧視。


Blue Shield of California Promise Health Plan, 3840 Kilroy Airport Way, Long Beach, CA  90806

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