employer connection

Contact Us

Contact Us

We’re here to help! Find the right contact for your need among the options below.

Customer Service & Web Support Contacts

If you’re an existing customer and have a general question or need technical support with Employer Connection, contact customer service:

  • For groups 1-50, Group Employer Services: (800) 325-5166   
    View a Quick Reference Guide

  • For groups 51-1,999, Large Group Client Services: (855) 747-5809

  • For groups 2,000+, Premier Priorities: (888) 686-5751 

  • For other specific customer support needs, check our list of customer service contacts.

CalPERS Member Services

If you are a CalPERS Health Benefit Officer (HBO), call: (800) 837-4251, Monday through Friday, 8 a.m. to 5 p.m. or visit the CalPERS HBO site.

Regional Sales Offices

If you would like more information on Blue Shield health plans, please call your broker or consultant.

You can also contact a regional Blue Shield sales office where a dedicated employer group specialist can provide more information.  

Connect with Blue Shield of California

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