follow us


BlueCard® gives access to covered services when you and your family are away from home.

Available to:All members. HMO plan members have coverage for emergency and urgent care services. PPO, POS and Active Choice® members can also access covered benefits except dental, vision care and prescription drugs.  
Can be used for:

Urgent and emergency care services while traveling.


  • Urgent and emergency care outside of California and overseas.

Hours:Varies by provider.
More info:If within the United States, call (800) 810-BLUE or visit If overseas, call (804) 673-1177 or visit

If you believe you need emergency care, call 911 or go directly to the nearest emergency room.

All provider services outlined may not be covered by your health plan. For more information and complete details on benefits, covered services or exclusions, please refer to your plan documents or call the customer service number on your Blue Shield member ID card.