We’re here to help! Find the right contact for your need among the options below.
Customer Service & Web Support Contacts
If you’re an existing customer and have a general question or need technical support with Employer Connection, contact customer service:
For groups 1-50, Group Employer Services: (800) 325-5166
View a Quick Reference Guide
For groups 51-1,999, Large Group Client Services: (855) 747-5809
For groups 2,000+, Premier Priorities: (888) 686-5751
For other specific customer support needs, check our list of customer service contacts
CalPERS Member Services
If you are a CalPERS Health Benefit Officer (HBO), call: (800) 837-4251, Monday through Friday, 8 a.m. to 5 p.m. or visit the CalPERS HBO site.
Regional Sales Offices
If you would like more information on Blue Shield health plans, please call your broker or consultant.You can also contact a regional Blue Shield sales office where a dedicated employer group specialist can provide more information.