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Welcome to Blue Shield of California. We are here to help, whether you're already a member or just want to know more about our plans.

  • Members or Subscribers
    Log in to contact us regarding claims, benefits or technical problems. You will then have access to a contact number specific to your health plan.

    Don't have your login information?
    You can call us at (800) 393-6130, Monday – Thursday 8 a.m. – 5 p.m. Pacific time, Friday 9 a.m. – 5 p.m. Pacific time. Please note that we may have to forward your call in order to serve you best. Operation centers will be closed in observance of Blue Shield of California's 2017 holiday schedule. 

  • Non-Members or Visitors
    We'll answer your questions and help you find a Blue Shield plan that's right for you and your family. Call us toll free.

  • Language Assistance
    Providing services that support diverse languages is one way Blue Shield is addressing some of the barriers to accessible health care. We provide document and telephone support in a variety of languages so that getting services is easier.

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  • Providers, Healthcare Practitioners or Hospitals
    For doctors, healthcare practitioners and hospitals with questions about support or services, practice locations, obtaining an ID for you or your facility, the status of claims and more. Also listed are links to manuals and other resources.

  • Producers, Agents or Brokers
    For agents and brokers who sell Blue Shield plans with questions relating to sales and support for any Blue Shield plan, including Medicare Supplement plans. Also listed are links to forms for helping clients.

  • Small, Mid and Large Group Employers
    Contact us if you are interested in offering healthcare coverage to your employees. Whether your company is large or small, we can help find a plan that offers your employees affordable access to health care.

  • Press or Media Organizations 
    Press contacts and the latest information pertaining to Blue Shield of California.