Provider and pharmacy directories

Use these directories to assist you in selecting a Blue Shield Promise Cal MediConnect Plan network healthcare provider*.

There are several ways you can access these directories. Review a multi-lingual How to Access Blue Shield of California Promise Health Plan List of Network Providers (PDF, 256 KB).

Provider directories by service area**

Los Angeles County

San Diego County

Additional pharmacy services

Mail service pharmacy

CVS Caremark Mail Service Pharmacy
Phone: (866) 346-7200 [TTY: 711]
Website: https://www.caremark.com/wps/portal

Specialty pharmacies

All our network specialty pharmacies, including CVS Specialty pharmacy, are available to all Blue Shield Medicare Part D members.
CVS Specialty pharmacy
Phone: (800) 237-2767 [TTY: 711]
Fax: (800) 323-2445
Website: www.cvsspecialty.com

Request printed copy

You can obtain a printed copy of Blue Shield of California Promise Health Plan's Provider and Pharmacy Directory upon request.

Request your printed copy

Nurse Advice Line

You can call our advice line to connect with a registered nurse who will listen to your health problem, help you decide if you or your child needs to see the doctor, what to do if your symptoms get worse, and what you can do at home to feel better. It's free and easy. Translation services are available upon request.

Phone: (800) 609-4166, 24 hours a day, seven days a week.

* Blue Shield of California Promise Health Plan Cal MediConnect Health Plan is a health plan that contracts with both Medicare and Medi-Cal to provide benefits of both programs to enrollees. The pharmacy and provider networks may change at any time. You will receive notice when necessary.

** You can get this information for free in other languages. Call (855) 905-3825 [TTY: 711]. The call is free.

Provider directory inaccuracies

If you believe there is a potential inaccuracy or error in our directory, please let us know:

Phone: (855) 905-3825 [TTY/TTD: 711]
8 a.m. – 8 p.m., seven days a week.

Mail: Blue Shield of California Promise Health Plan
Member Services
601 Potrero Grande Dr.
Monterey Park, CA 91755

Report inaccuracies electronically
Submit online form

H0148_20_215 Accepted 10012019

Page last updated: 11/1/2019

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Blue Shield of California Promise Health Plan has neither reviewed nor endorsed this information.

Blue Shield of California Promise Health Plan is an independent licensee of the Blue Shield Association. Blue Shield of California Promise Health Plan is a Medicare Advantage HMO plan with a Federal Government contract in California. Enrollment in Blue Shield of California Promise Health Plan depends on contract renewal.

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