Help Topics
Find information on eligibility, enrollment, employee status changes, COBRA and Cal-COBRA, explanation of benefits, and more in this section.
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In this section
Eligibility
Find basic Blue Shield eligibility requirements for employees and their dependents.
Enrollment
Find information on Blue Shield open enrollment, new employee enrollment and managing late enrollment.
Billing and Payments
Read frequently asked billing and payments questions, and how to get started paying premiums online.
Continuing Coverage with COBRA and Cal-COBRA
Get basic information on continuation of group coverage under COBRA and Cal-COBRA.
Cancelling Employee and Dependents
Learn how to cancel an employee's coverage for a health, dental, vision or life insurance plan.
Employee Status Changes
Learn how to make employee status changes, including name and address, leave of absence, divorce and termination of domestic partnership.
Helping Employees
Find helpful information on Blue Shield Evidence of Coverage, reviewing benefits and claims, finding providers, and filing grievances.